A day in the life interview: Software Development Manager

We are so excited to revive our Day in the Life blog series, where we explore the different departments within Hyland to gain a better understanding of the work we do.

We recently had the opportunity to chat with Anthony Maimone, a software development manager at Hyland, to find out what a typical day for a developer is like.

Hyland Blog: What is your official job title and what does it mean? i.e. What do you do?

Anthony Maimone: My official job title is R and D (Research and Development) Manager. And what do I do? A little bit of everything. In the past, I was a Development Manager, which meant that not only did I manage developers, but I was also one of the technical leads on the team.

Since then, we reorganized our department now to where I’m a people manager of both developers and quality assurance employees, but no longer the official technical lead. I’m still a jack-of-all-trades and I help facilitate meetings, make sure the program’s running, make sure the right people are working on the right projects, and make sure the projects are running properly.

Hyland Blog: What made you decide to pursue this line of work?

AM: I’ve always liked the idea of getting people to move forward with something on their career path. So whether that was previously (because this is a new position) a lot of development, a lot of teaching people how to write code/better code, or just trying to help them to where they think they can get to – as high as they can get. Making sure that we’re giving them the opportunities to grow.

So now, it’s not just Development employees. It’s also Quality Assurance. There’s a whole other side of the equation that I have to look at. Not just development of the code, but also testing of all the code that our teams are working together on. So you get to see a project from end-to-end.

Previously, it was just the development side. Now it’s the full gamut. People are generally in awe of what a manager’s calendar looks like because you have anywhere from three to seven hours’ worth of meetings every day.

Hyland Blog: What led you to Hyland?

AM: Wow that’s taking me back a little bit. So, I actually started as an intern in 2005. Back in the early 2000s, the job market was kind of rough when you came out of college and there weren’t many programming jobs available. So I applied to Hyland out of college, and didn’t get a shot probably because I didn’t include a poem with my application.

I decided to go earn my Masters in Artificial Intelligence and gave the Hyland application another shot. This time, I wrote the optional poem, I got the internship, and never left.

Hyland Blog: What kind of education and experiences did you need prior to starting your current job?

AM: A lot of the technical background that I got in college going for my Bachelor’s in Computer Science was very helpful. That included databases, any front-end programming I could get my hands on, artificial intelligence, operating systems, and even just understanding how a computer can work from a theoretical standpoint. But once I got here, it was the on-the-job training that was the most essential.

Hyland Blog: What is the brainstorming process like for research and development?

AM: Every project is different. Usually there’s one person who has an idea. It could be anyone in the company. You don’t even have to be technical.

They’ll say, “I want to see us do something like this” or “here’s a problem we have to solve.”

So when there’s a problem to solve, we put a bunch of smart people in a room and we come up with a great solution.

Also, many of our ideas come from our customers. Whether it’s them contacting customer support, talking to their account rep, or posting on Community. There are all different sorts of ways for these ideas to come forward. In our latest release, OnBase 18, there are more than 3,100 customer-driven enhancements.

Hyland Blog: What are some common misconceptions about software developers?

AM: A big misconception is that everyone is overworked. As a Developer, everyone thinks that you’re working 60 to 80 hours every week. That doesn’t happen.

Generally speaking, as a new Developer you’re working 40 hours. It’s not dark here. It’s not walled cubicles. We still get to see the sun. We’re definitely not hidden away in a basement.

We work hard and we play hard. For example, some of my teammates were playing Badminton earlier. They’re coming back sweating, they were out for 30 minutes and they get right back to work. You get to have a lot of fun, but you do have to work really hard. And a lot of the work that we do really pays off.

Hyland Blog: What does #HylandLife mean to you?

AM: #HylandLife to me is being able to go on a walk, and having a small chance of seeing my almost three-year-old walking with his class at the Child Enrichment Center.

Also, the people here. The people make you want to come into work. Everyone gets on the same page. We all work really well together. If you transition between teams, it’s usually pretty straightforward. Everybody has a common goal: To put out great software and make sure everyone has fun doing it.

Hyland Blog: What is your favorite meal at the Hyland Diner?

AM: That has changed over the years. I’ll go with a couple. Currently, I’m a sucker for Italian Thursdays over here at the Diner. It’s bad. I always weigh it, and I realize how much of it I shouldn’t be eating, and then I think, ‘Ok I’ll just have to run tonight or tomorrow.’

When I first started, they used to have a Philly cheesesteak. I think it was probably one of the biggest sandwiches they’ve ever made here. I mean, it was like a full 12-inch cheesesteak. It was huge, and it was like six bucks. You couldn’t beat it.

Hyland Blog: What is one question you always ask a potential hire during an interview?

AM: One of the questions I always ask is the same question that you asked me earlier: What led you to Hyland? Because I want to know why they want to work here.

Hopefully, they’ve heard of us before, but maybe they know someone here, and they know what it’s like to work here. The other question I like to ask (and I don’t always do it, because it depends on the interview) is what is your favorite thing to do outside of work? Because not only do we want someone who has the technical chops to work in research and development, we want someone who fits the culture.

We don’t just want someone who’s going to punch the clock, get some work done, and get out of here. You need to be able to have some fun too. Work hard, play hard.

Hyland Blog: What is the most important trait of successful leaders?

AM: Someone who actively listens. They’re able to understand what you’re saying, and if it’s feedback, they’re able to build on that feedback

Hyland Blog: If you could have lunch with anyone, living or dead, who would it be and why?

AM: I would choose to have dinner/lunch/a meal/a drink/a cigar with both of my grandfathers for very different reasons, because they’ve both passed away. My one grandfather was more grounded, he was actually an Engineer, and none of his kids went to college, but a number of his grandchildren did. So he was very proud of his grandchildren. He and I think along the same lines a lot of the times.

My other grandfather was not classically trained and he was a lot of fun. I always loved just going out and spending time with him and learning from him. Part of the meal would be entertaining with thoughtful discussion, and the other half would actually be just drinking wine telling stories. I’m sure I would still learn quite a bit from both of them in that one additional encounter.

Hyland Blog: Any potential advice you would give to new hires?

AM: Always learn. Always make sure you’re getting your work done. Make sure you’re on task. Spend the time to learn something new. Once a day, once a week, once a month. Whatever cadence works for you. Always learn.

Hyland is currently looking for experienced Developers. We’re actively hiring for Developers – level 1, 2, and 3. Check out our openings and apply today!

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