Cleveland is where it’s at: Recapping the 2019 Hyland Partner Summit

With the Major League Baseball All-Star Game coming to town this year, as well as the 2021 NFL Draft and the NBA All-Star Game coming in 2022, Cleveland is no stranger to attracting high-caliber talent. As an underrated city, we’re always proud to host events of all sizes and show the world everything we have to offer.

And I’m not talking just sports. For example, this year, we’re hosting the best annual user conference for the content services industry, CommunityLIVE, in our faithful city.

Welcome to CLE

So it should come as no surprise that Hyland recently welcomed a record number of its all-star partner sales and marketing professionals to the Cleveland area (our global headquarters in Westlake, to be exact) for our annual Partner Summit. Spearheaded by six keynote speakers and dozens of breakout sessions, topics ranged from the state of the marketplace to product and industry updates, with additional topics peppered throughout. 

There was information for everyone and wonderful networking events – including a trip to see our beloved Cleveland Indians hit a walk-off home run in the ninth inning. I honestly couldn’t have written it better myself.

Investing in success

This multi-day event is complementary to our partners, because we invest in our partners. If they succeed, we succeed.

In fact, one of our core values is to approach technical and business hurdles “shoulder to shoulder” with our partners and reject failure as an option. We share our ideas and knowledge to the benefit of the partnership as a whole.

That’s why partner enablement and education is a top priority for our team at Hyland. Our Partner Summit is just one of the ways we ensure that our partners are positioned for success.

Over the course of three days, dozens of Hyland subject matter experts shared their knowledge on a variety of topics relevant to the content services market. The result was another excellent event that provided our partners with the information they need to help their customers accelerate their digital transformation strategies.

Because the ultimate goal is to help our customers achieve continued success.

As always, it was great to see so many eager faces ready to learn and position themselves to be market leaders selling Hyland solutions. Until we meet again in Cleveland during CommunityLIVE this September, here’s to a prosperous year, my friends!

Eric Miller

Eric Miller

An 11-year Hyland veteran, Eric is director of Channel Sales. He leads a diverse group of successful account managers that is responsible for recruiting and onboarding new partners, as well as managing relationships with existing partners to grow their businesses year over year. A significant portion of Eric’s time is also dedicated to training partners on how to sell Hyland solutions by establishing strategic business plans, increasing software sales forecasting accuracy, and strengthening their product and solution knowledge.

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