Digital Transformation Digital transformation or digital optimisation: A journey versus a starting point Digital transformation is just as much about leadership and the ongoing journey as it is about technology.
Healthcare The true cost of maintaining a hard chart, part 2 Would you rather have your experts providing care or looking for missing lab results all day?
Insurance Priority No. 1: Manage & mobilize insurance data in a connected world Managing and mobilizing insurance data in a connected world just became insurance industry priority No. 1.
Back Office Solutions The role automation plays in the shared services maturity scale Implementing automation technology at any maturity stage requires due diligence, expertise and organizational will. There is no universal solution.
Back Office Solutions Overcoming the challenges of shared services @ #SSOWeek Automation improves shared service visibility, governance, usability, integration and productivity, helping to compensate for the challenges of adoption.
Case Studies and Use Cases 5 reasons a retail lender implemented ShareBase by Hyland Colonial Savings, F.A., a leading retail lender that services residential mortgage customers in the U.S. through its credit union division, CU Members
Digital Transformation Uncategorized It’s all about the customer at the 2016 BPM & Case Management Global Summit Case management software – which provides knowledge workers with instant access to the contextual information and content they need to fulfill requests, resolve issues and maintain relationships – are one way of meeting customer-centric priorities.
Digital Transformation Is SharePoint Online really cloud content management? If your content strategy is forward-thinking, you’ll find an ECM solution that integrates easily with virtually any other system or application, so uses stay in their preferred systems while instantly finding the information they need.
