Government Driving government efficiency, part 3: 4 ways to start the constituent experience right Most constituents will only think about their local government under two circumstances: one, to complain about a pothole or a tax increase and, two, when
Government Meeting evolving expectations: Aligning to the technology path of government, part 2 In part 1, we talked about the long history of the clerk’s role. With all the responsibilities putting pressure on clerks over the years, it is the
Government The evolution of agenda software: Aligning to the technology path of Government, part 1 The municipal clerk position dates to a time before the United States existed, tracing its roots to English villages. While the role of clerk has changed
Government The government IT Christmas list: Is the cloud on it? As a former IT Director in the government sector, I often had an IT budget hangover at this time of the year. I listened to my users and I found some
Government Open 24/7: The ECM-driven town hall A recent survey by the Center for Digital Government found that the average city or county staffer lost an incredible six hours a day to filing, printing,
Government Surviving your property appeals nightmare with ECM Recent real estate shocks created a difficult situation across the country. Property valuations were suddenly out of sync with a depressed real estate
Government Your community development makeover: 3 key technology tools The process of creating community has always fascinated me. I love maps and I love the idea that, with planning, we can create communities that are
Government The new plan review: 3 keys to a more efficient process Facing piles of plan sets to review is a great indicator of your community’s health. Sensible, well-designed growth means more community amenities, jobs
