Financial Services Keep your focus forward: Strategies for financial services Improving one process will affect others. Start small, but realize the big picture. And that includes how it all will affect the customer experience.
Hyland News X factor Introducing “Business X factors,” a great new tech podcast series! With time our most precious commodity, ‘How’ equates to the secret sauce; the X factor for success. And we have little time to figure it out.
Digital Transformation If digital transformation is a journey, what’s the destination (and are we there yet)? Digital optimization is great, but it’s only the starting point for the journey you need to take to meet your customers in the digital world.
Digital Transformation Financial Services First impressions matter: 3 ways digital priority work management enables superior service experiences from the start The time is now for digital automation that fosters human connections and positive experiences, right from the first impression.
Data Capture Intelligent Automation Intelligent data capture technology is a customer experience game-changer Intelligent data capture technology is the first step in automating and perfecting your customer experience prioritization efforts.
X factor Xander Schauffele wins with trust in his advisors and confidence in the tools in his bag. What’s in your bag? The Hyland platform can be your X factor, empowering you to outpace your competition and provide an outstanding customer experience.
Financial Services 4 ways a CCM system delivers value to banks and credit unions Your CCM system should drive positive customer experiences by increasing engagement and decreasing your effort to do so — is it?
Insurance How to optimize IT costs and drive ROI in the modern insurance agency Core legacy systems may not be delivering the value, convenience and efficiency needed to keep up with employee and customer expectations.
