HylandLife A day in the life of a scrum master: Linda Podder “Let’s figure out a way for you to do the job we hired you for, as well as expand and grow according to your passion.”
HylandLife A day in the life of an R&D senior manager: Brit Myers The thing I like best about my job is solving problems for customers.
Insurance A cut above the rest: Discovery Benefits wins award for enterprise approach to case management Prior to its deployment of an enterprise-wide case management solution, DBI faced a classic challenge: lack of insight into customer and employee information.
Healthcare EHR optimization is the hottest thing since … EHRs Squeezing more value out of EHR investments is a priority among healthcare providers. Here are some tips for optimizing your EHR.
Content Services Accessibility matters We went to the Cleveland Sight Center to better understand what it would be like to be blind and use our products. Here’s what came of it.
Customer Success It’s time to embrace change – in small, iterative steps If you make up to a 10 percent adjustment at a time, change is consumable. And, without the need for retraining, people remain productive.
Insurance Boost your claims processing solution in 2019 Many 22nd century customers may never speak with an adjuster at all, but work within a self-service portal that pays out their claim the same day.
HylandLife The weekly recap: December 21 | Going to the dogs Dogs. I love ‘em. As do many, many Hylanders. If you’re a long-time reader, you’ve seen tons of pictures of Hyland doggies over the years. So as we close
