On-Premises vs. SaaS; Manual vs. Automatic

On-Premises vs. SaaS; Manual vs. Automatic

Recently, a local software company in a non-competitive industry approached me to get my opinion about SaaS, and the strategic importance of developing a SaaS product plan. It was the first time in a long time that I even thought about that question. In fact, last week, I celebrated six years of running the SaaS offering for Hyland Software. Since then, while I have defended and evangelized the SaaS approach, I had not really thought about the go/no-go decision.