ACORD LOMA 2011: The Collision of New and Old Technology

ACORD LOMA 2011-Collision of New and Old Technology“In insurance, we’re in the business of information. We can’t afford to have the wrong technology to manage it.”

On Sunday, I had the pleasure of hearing John McCormick, Group Editorial Director for “Insurance Networking News” share his experience interviewing an executive from the Hartford Group. It was the quote above that really opened Mr. McCormick’s eyes to how the insurance industry is so closely married to technology.

Fast forward to this year’s ACORD LOMA. That long-standing relationship between insurance and technology is experiencing a never-before-seen battle of push and pull – between new technology and old. I think reporter Mark Ruquet described it best in Sunday’s show daily:

“If you are searching for a theme to this year’s ACORD LOMA Insurance Systems Forum, it might be: “Strategies for meeting the challenges posed by emerging technology – while dealing with the mundane task of making existing systems work better to benefit your organization’s current needs.”

It’s like Mark was channeling ACORD. If you were at the show on Sunday, you hopefully had a chance to stop by the very first Plug’N’Play Tooling Jamboree, hosted by ACORD. This event brought together vendors and their solutions, including Hyland Software’s OnBase, as well as insurance organizations to prove that insurance technologies – old and new – could be interoperable together.

What I found to be most interesting about this demonstration wasn’t the data-level integration or how ACORD messages could be leveraged. Rather, it was that it was the new technologies – like mobile-enabled enterprise content management – that made the old technologies more streamlined.

Mobility is just one of the “new technology” themes that I think will echo throughout this year’s show. I’ll be reporting – here and on twitter @HylandSoftware – on this and other themes. If you’re seeing a trend I’m not talking about, tweet or email at me ([email protected]).


Kaitlin McCready

Her title may say “Public Relations Specialist,” but Kaitlin McCready’s got her hand in the corporate Web site, social media, marketing writing and media relations, too. From Baldwin-Wallace College, she... read more about: Kaitlin McCready

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