5 stand-out articles in 5 minutes: Industry favorites from August 2022
Love enterprise tech but low on browsing time?
Here are five interesting pieces from around the world, distilled and delivered for your busy schedule.
1. Open source security
What you need to know: Recent headlines about open source software (OSS) vulnerabilities paint open source tools as risky. Angel Borroy, a developer evangelist for Hyland, told Solutions Review he thinks this characterization of OSS is wrong and that people should realize its massive technological benefits.
The 60-second download: For all the flack OSS receives from the public, it provides valuable services. Transparency and customization are driving this new generation of software, and OSS is the future of cross-company collaboration. The OSS community keeps it alive and secure, but when these communities aren’t valued, security risks arise and good coders will move to other industries.
“Tech giants such as Microsoft and Oracle are starting to embrace the importance of open-source coding,” said Borroy.
> Read it all: 3 Reasons Your Understanding of Open-Source Security is Outdated
2. Hyland expands presence in Poland
What you need to know: Hyland is expanding with a new 27,000-square-foot space in Katowice, Poland. Hyland’s presence in Poland is largely focused on its research and development efforts, with specialists in the company’s ongoing cloud focus.
The 60-second download: Roles at the office include developers, architects, engineers and more, with recent openings for representatives from the company’s Global Services, IT, Customer Success and other teams. The office also provides support for Hyland’s combined remote and in-office workforce, as individuals and teams utilize the space when high bandwidth or face-to-face communication is needed or preferred. The building features fantastic views of the city, with all outside walls featuring floor-to-ceiling windows.
“Our growth in Poland further allows us to empower organizations with the most flexible, extensible and configurable cloud content services platform on the planet,” said Jeremy Nass, Hyland’s country manager for Poland. “We’ve found the region hosts a wealth of technology talent, and we’re eager to continue leveraging that talent to meet our goals and best serve our customers.”
> Read it all: Hyland expands presence in Poland, moves to 27,000 square feet in Katowice
3. Algorithmic bias: readdressing the balance
What you need to know: Across the financial services sector, artificial intelligence (AI) is playing an increasingly important role in automating processes, making them faster and less resource-intensive. While no one doubts that automation improves efficiency, some are now questioning its capacity for fairness, said Jean Van Vuuren, associate vice president of EMEA commercial sales at Hyland, speaking to Global Banking and Finance.
The 60-second download: The UK Centre for Data Ethics and Innovation Barometer has previously identified the potential for bias as “the biggest risk arising from the use of data-driven technology.” Meanwhile, the European Banking Authority, Bank of England and Financial Conduct Authority have begun looking at the potential social impact and how new technologies could negatively impact lending decisions. The answer is in “algorithmovigilance,” the systematic monitoring by financial institutions of their algorithms to ensure that the plethora of insights don’t unconsciously or otherwise discriminate against certain individuals or groups, said Van Vuuren. This is an industry-wide challenge, to which no one has all the answers, and it’s down to individual institutions and their technology partners to build the strategies, platforms and insights fit for tomorrow’s marketplace.
> Read it all: Algorithmic bias — time to readdress the balance
Those that successfully consolidate and manage their data holdings in a secure and user-friendly digital ecosystem will achieve greater efficiencies, better collaboration among staff and maintain the trust of an increasingly data-aware public.
$Jamie Atherton, Hyland Country Manager for Australia and New Zeleand$
4. Federated change and the path to digital evolution
What you need to know: The businesses that can successfully manage the exponentially expanding masses of data produced by modern consumers will be the businesses that survive and prosper in the future, said Jamie Atherton, Hyland country manager for Australia and New Zealand, for IT Brief New Zealand.
The 60-second download: Federated digital transformation (FDT) — the modernization, consolidation and leveraging of data across multiple business platforms — will become a core priority for any business that hopes to thrive in the fast-moving operating environment of tomorrow. “Those that successfully consolidate and manage their data holdings in a secure and user-friendly digital ecosystem will achieve greater efficiencies, better collaboration among staff and maintain the trust of an increasingly data-aware public,” said Atherton.
> Read it all: Federated change is the best path to digital evolution
5. Taming content chaos
What you need to know: The volume of digital media today, coupled with the proliferation of information types, has created new challenges for the insurance industry. Even with powerful claims management systems to support daily claims operations, as rich digital media pours in from different channels, claims adjusters must switch between applications to find supporting content. Tian Horn, account manager at Hyland, spoke to FAnews Magazine about the search for solutions to speed the processing of claims content, increase operational efficiencies and better serve customers.
The 60-second download: Horn says it’s important that insurers don’t just centralize claims content; they must improve process efficiency as well. A modern approach to claims content lets workers manage content from within the existing claims management system they use every day — without replacing it. “This results in massive efficiency gains, stronger regulatory compliance, lower operating costs and ultimately happy policyholders,” said Horn.
> Read it all: Taming content chaos
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