Hyland + Alfresco = creating opportunities together

 

Hyland acquires Alfresco

This is a tough one.

I’m extremely excited for the future of Hyland, and what that means for the future of our customers and partners, and I have so much great news to share. But I want to be cognizant of the fact and acknowledge the reality that there are many people and organizations out there who are struggling their way through 2020, so I feel extremely fortunate that Hyland is having such an outstanding year.

It’s not easy out there right now. All of us are wishing for a healthier world soon that resembles the sense of normalcy that we all crave.

But the world of business has not stopped. In fact, the pace has quickened. A confluence of business factors resulting from COVID-19 has forced organizations to accelerate their digital transformation initiatives in order to ensure business continuity, convert processes to digital, ramp up remote workforces, and keep critical systems up and running.

We’ve moved out of the information age. It’s no longer about managing information – that’s a given. Now, we have to put that information to immediate use to help our customers, whether they’re patients, students, insureds, members, or constituents.

That’s why we continuously develop our content services platform and the solutions it offers. Our goal is to give our customers modern, flexible, and intuitive interfaces that help them get the job done, where and how they prefer. But our financial stability and growth also gives us the opportunity to invest in leading complementary technology and resources to further this goal.

Adding complementary tech and expert resources

So I’m proud to announce that Hyland has acquired Alfresco, a leading content services platform and solutions provider. This acquisition furthers our vision to become the world’s leading content services provider, as our product suite gains more powerful tools and our team of experts grows even larger.

That last sentence is important. Because we don’t acquire other companies just to get bigger. We do it with a plan. We do it when it makes sense, when we can onboard experts who already have deep industry experience, and most importantly, when it will increase the help we can offer all of our customers.

In fact, one of our important goals right now is to ensure our new colleagues have the resources they need to feel supported while acclimating to our organization. Meanwhile, we are ensuring our customers – and our newly acquired customers – have a similar experience. Because they now have even more opportunity to optimize their businesses to better serve their customers.

Alfresco is widely known for its open-source architecture and ability to integrate with cloud-based AI services. Its modern, cloud-native digital business platform will further expand our technology capabilities and offerings and help deliver the best solutions to our customers as they increasingly look to the cloud to optimize processes while removing the burden of in-house data and system maintenance.

“We’re committed to extending Hyland’s culture of support, collaboration, and innovation as we work to build lasting relationships,” said Bill Priemer, president and CEO of Hyland. “Our integration strategy will ensure full support for Alfresco solutions, enabling organizations to derive the most value from their digital transformation investments. Alfresco customers can confidently continue to use and expand their Alfresco solutions, whether deployed on-premises or in the cloud.”

Opportunity is knocking

Both our customers and partners have excellent opportunities in front of them now and in the future, as it relates to our product strategy. Our modernized platform will continue to grow in breadth and depth to meet future demand, while offering near-term opportunities for existing and potential customers with solutions like intelligent data capture and robotic process automation.

Leveraging the most comprehensive content services portfolio available — including Hyland RPA, intelligent capture offerings, healthcare enterprise imaging, and more — our customers have access to flexible, low-code technology that will grow with them.

Future Alfresco versions will enable customers to seamlessly leverage other areas of the Hyland portfolio. These include The Hyland Experience Platform (HxP) — the recently launched, next-generation, cloud-based platform — and newly developed HxP components, such as Hyland Experience Capture.

In the midst of an unprecedented health crisis and economic downturn, Hyland has had one of our best years in recent memory. Our bookings performance, our pipeline generation, our services delivery – all of it is why, in the last two months, we have strengthened ourselves technologically with the addition of Another Monday and the amazing team there, and now Alfresco, vaulting Hyland to another level.

As we all adapt to the changes life will continue to bring, I’d like to end where I began, and wish everyone health, happiness, and success. From supporting the ability to deliver increased patient-doctor safety via telehealth to offering robust tools for remote work, I believe that innovative technology will help us get there, together.

Ed McQuiston

Ed McQuiston

Ed McQuiston is Hyland’s executive vice president & chief commercial officer, a position he’s held since 2017. Having served as vice president of global sales since 2012, his current role... read more about: Ed McQuiston

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