The value of connected healthcare

There’s no question that achieving true healthcare interoperability is key to moving the industry forward. Healthcare interoperability enables the type of information exchange that can streamline workflows, inform clinical decision making and enable precision medicine.

However, much of the current interoperability discussion is focused on ensuring core systems (i.e. EMRs) are compatible with one another. Largely overlooked is the crucial role integrating structured data with unstructured patient information plays in this process.

For example, EMRs are designed to capture and manage structured patient data, and they do that job well. However, they are not built to natively ingest the plethora of unstructured information that exists on a patient. This unstructured content includes things like diagnostic medical images, clinical documents and notes, visible light images and more. According to many industry estimates, as much as 75 percent of the information that exists on a patient lives outside of core applications, scattered in a multitude of legacy data silos.

Manage your unstructured clinical content

A recent whitepaper by Signify Research illustrates just how pervasive ineffective management of unstructured content is in today’s health systems and just how vital this effort is to interoperability initiatives. In the paper, author Steve Holloway states that the growth of healthcare networks resulting from merger and consolidation activity has increased the demand for incoming and outgoing information exchange between a diverse ecosystem of providers, patients and payers.

He continues to say that EMRs and health information exchanges have had “limited success in addressing the myriad of nuanced applications and unstructured content outside of core administrative patient records and financial billing processes.”

Holloway proposes that support for multi-disciplinary care and robust, multi-node interoperability will never be achieved without a more holistic approach to integrating structured and unstructured data.

Make the connection, see your whole patient

Providing a “holistic approach” to integrating structured and unstructured healthcare content is precisely what we aim to deliver at Hyland. Our suite of connected healthcare solutions allows healthcare providers to harness the unstructured content in every corner of their enterprises — whether it be a diagnostic medical image, clinical document, video file or audio recording — and link it to the core clinical or business applications they use every day. Hyland is uniquely positioned to address all of your unstructured content needs because we are the only healthcare partner that provides both a full suite of content services and enterprise imaging tools.

This value proposition is illustrated in our HIMSS19 theme, “See your whole patient.” By enhancing your EMR or other core clinical application with unstructured content that currently resides in disparate data silos, we help complete the patient picture and place a truly comprehensive medical information repository at the fingertips of key healthcare stakeholders.

This improved visibility and access has tremendous value. It streamlines clinical and business workflows. It facilitates information exchange and collaboration. It enables more informed clinical decision making.

And, it ultimately improves patient care and outcomes.

To discuss how we can help you integrate your structured and unstructured healthcare content, putting you on a path to true healthcare interoperability, reach out to your account manager or talk to an expert about the best next steps to take.

Susan deCathelineau

Susan deCathelineau

With more than 20 years of healthcare technology and leadership experience, Susan deCathelineau leads Hyland’s global healthcare sales and services organization. In her role as Senior Vice President, Susan establishes and implements the global strategic vision to ensure Hyland Healthcare solutions and services earn customer loyalty and deliver operational excellence. In prior roles, she has led health information management, revenue cycle, and electronic medical record initiatives and has transformed processes by building and leading successful cross-functional teams. Before joining Hyland, she was Director of Corporate Information Systems at Allina Health. There, Susan led an enterprise-wide implementation of Hyland’s OnBase content services solution and its integration with the Epic EMR. Prior to Allina Health, Susan was vice president of product management at QuadraMed. She managed the product launch strategy and go-to-market programs. Susan holds a bachelor’s degree in health information management from the College of St. Scholastica and completed her master’s degree in health services administration at the College of St. Francis.

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