Live from #HIMSS16: Paperless registration helps NYU Langone Hospital achieve HIMSS EMRAM Stage 7

 

During HIMSS16, another hospital joined the ranks of the elite HIMSS Electronic Medical Record Adoption Model (EMRAM) Stage 7 organizations – NYU Langone Medical Center.

At the show, I had a chance to meet with Nader Mherabi, senior vice president and vice dean, as well as chief information officer at NYU Langone Medical Center (a Hyland partner). After thoroughly congratulating Nader and his team, I was impressed to hear some of the ways they managed to earn the prestigious HIMSS Stage 7 designation.

It all starts with optimizing registration

Last summer, we worked with Nader to create a paperless registration process. This was an exciting project that required collaboration with NYU and Samsung to complete. The goal was to make registration easier for patients and administrators while saving time and resources.

Talking with Nader, he stated that paperless registration was a key component in achieving this recognition. I couldn’t help but feel honored and proud to help one of our customer-partners achieve such a monumental feat.

This year, I had several other conversations at HIMSS that revolved around our product development and roadmap. Our philosophy never changes – our customers drive our innovation and development. This is especially true when it comes to health information management. As an industry analyst told me during the show, if you listen to your customers, good things will inevitably happen.

Congratulations to Nader and his team at NYU. It’s an honor working with you to improve the patient experience and provide better, more efficient healthcare.

With more than 20 years of healthcare technology and leadership experience, Susan deCathelineau is Hyland's senior vice president and chief customer success officer. In prior roles, she has led health information management, revenue cycle, and electronic medical record initiatives and has transformed processes by building and leading successful cross-functional teams. Before joining Hyland, she was Director of Corporate Information Systems at Allina Health. There, Susan led an enterprise-wide implementation of Hyland’s OnBase content services solution and its integration with the Epic EMR. Prior to Allina Health, Susan was vice president of product management at QuadraMed. She managed the product launch strategy and go-to-market programs. Susan holds a bachelor’s degree in health information management from the College of St. Scholastica and completed her master’s degree in health services administration at the College of St. Francis.
Susan deCathelineau

Susan deCathelineau

With more than 20 years of healthcare technology and leadership experience, Susan deCathelineau is Hyland’s senior vice president and chief customer success officer. In prior roles, she has led health... read more about: Susan deCathelineau