Don’t get comfortable at #HIMSS17


My HIMSS#17 experience began with an error message.

It’s a quick shuttle ride to the Orange County Convention Center from my hotel and early Sunday morning, I headed over to registration. While attempting to print my attendee badge, as well as a couple dozen others, the systems failed. All of them – not just the printers.

I couldn’t help but appreciate the irony.

Meeting challenges while creating value

Challenges arise all day, every day. It’s on us to navigate them, to learn how to respond and react. This week at HIMSS, “where the brightest minds in Health and IT meet,” it’s also about how to proactively address current and future trends in the industry.

When one thinks about innovation and healthcare, it’s easy to point to medical advancements – the polio vaccine, for instance. But, in her opening remarks at the Revenue Cycle Solutions Summit, Rebecca Kaul, chief innovation officer at MD Anderson Cancer Center, reminded us that healthcare innovation isn’t exclusive to the clinical side of the house.

“Innovation is about creating value, not getting stuck in the status quo,” Kaul said.HIMSS-Kaul

Being uncomfortable: One key to innovation

When people begin to think differently, when they’re open to new perspectives – and Kaul noted, when they feel they’ve got nothing to lose – innovation happens. Disruptive by nature, innovation makes people uncomfortable.

It doesn’t require a large team of people or a large budget. It requires a culture that is open to change. It doesn’t happen in a vacuum. It requires collaboration. And, since it’ll likely happen while we continue to do all of the other things on our plates, it requires dedication.

Hey, no one said it would be easy.

The team at HIMSS registration did a great job in getting those systems back online quickly – and I made it over to the symposium with time to spare. After sitting in on Ms. Kaul’s presentation – the perfect start to the daylong event encouraging us to #rethinkRCM – I’m looking forward to being very uncomfortable this week.

Except for my shoes. Those will be very comfortable.

And, don’t forget, Happy Hour is happening today from 5 p.m. – 6 p.m. and tomorrow from 3 p.m. – 4 p.m. in booth #1379!

Julie Fogel

Julie Fogel

Julie Fogel joined Hyland in 2011. A member of the content marketing team, this SCUBA-diving, rock-n-rolling, baseball-loving storyteller currently covers healthcare. She also frequently appears in or provides voice talent... read more about: Julie Fogel

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