Information Grand Central Station: why you need a unified information platform

As the world of data continues to expand, should your vision for managing information across your enterprise expand, too? In early September 2016, global internet traffic reached an annual volume of one zettabyte, and it’s expected to reach 2.3 zettabytes by 2020.

To put that number in perspective, a zettabyte is about 300 trillion smartphone photos. Granted, your organization doesn’t have to manage all the world’s internet data, but this trend requires you to keep up with the evolving information needs of your enterprise.

More isn’t the answer

Unfortunately, as many enterprises scale out their IT environments – investing in software platforms and business applications to keep up with the increased volume of information – their number of information silos also grows exponentially. This vicious circle leads to the very thing that slows down the flow of information: IT sprawl.

With a sprawling IT environment, business users must search for the information they need across an ever-increasing number of disconnected data silos scattered across the enterprise. This, in turn, leads to lost productivity, decreasing customer satisfaction and higher infrastructure costs. Meanwhile, IT finds itself overextended as it tries to support and secure multiple content silos, slowing response time to internal requests and impeding its ability to focus on innovation.

The need for a Grand Central Station

To handle an increased number of passengers on a railway network, it makes sense to increase the number of trains. Increasing the number of trains is not an issue in itself, but can cause major problems if there’s no well-planned infrastructure to connect routes and ultimately coordinate the flow of passengers.

Imagine what New York rail travel would be like without Grand Central Station!

Likewise, the number of applications and departmental solutions needed to manage an ever-expanding amount of information is not an issue unto itself; in fact, it’s expected.

Build your station with the right platform

To handle this growth, however, IT leaders should think long-term and consider implementing a platform for managing enterprise content across the organization: an Information Grand Central Station, if you will. An information platform that centrally manages content and connects it to other essential business applications, reduces content silos and enables information to flow freely to the people and systems that need it.

The right platform provides the ability to manage content, processes and cases on a single enterprise information platform, becoming part of the fabric of your information infrastructure. Look for one that seamlessly connects to your other core platforms, such as your ERP, HCM or CRM, and provides a comprehensive range of content services for these systems. By also serving as a platform to rapidly create content-enabled applications, it should allow you to build an endless variety of new applications and replace outdated applications that are no longer fit for purpose.

With an Information Grand Central Station, no matter how much data increases and changes over time, you can continue to operate with great efficiency, agility and competitiveness in the marketplace. And by connecting your content to the applications your users use every day, you provide them with a complete view of the information they need in one place, improving productivity and customer satisfaction.

Just as cities across the world are dealing with population growth by implementing planning strategies, you too are going to need effective ways for your enterprise to manage more data and accommodate more users. By implementing an information Grand Central Station as part of your IT infrastructure, you can eliminate IT sprawl and recognize unlimited potential for growth.

Read our e-book “Think like an urban planner” to see how a master plan can help you manage growth. All aboard!

Glenn Gibson is Director, Global Technology Evangelist at Hyland. With 20 years working in the IT industry, he’s collected several certifications over the years as a VMware Certified Professional, Citrix Certified Administrator and Microsoft Certified Professional. As a self-proclaimed “presentation junkie”, he is very passionate about everything that goes along with public speaking, and has picked up a few awards along the way too. A native of Scotland, his passions outside of work include all things Scottish; kilts, bagpipes, whisky, (real) football and is often heard beating a drum or two in his spare time.
Glenn Gibson

Glenn Gibson

Glenn Gibson is Director, Global Technology Evangelist at Hyland. With 20 years working in the IT industry, he’s collected several certifications over the years as a VMware Certified Professional, Citrix... read more about: Glenn Gibson