Going big with OnBase 18

I started working at Hyland in 2005. In software version-years, it was OnBase 3.9. I was three years out of (Miami) university. My previous job was at a bank, where I didn’t belong.

The company was great. The people were wonderful. But numbers just weren’t my thing. They still aren’t.

I was nervous about switching to the software industry, mostly because I felt like I wasn’t ‘technical enough.’ There was SO MUCH to learn. I remember being busy right out of the gate, as we were feverishly getting ready for the release of OnBase 5.0. At that time, there were so few of us in R&D, we celebrated the release as a department with lunch at Nemo Grille, a favorite local restaurant.


Fast forward THIRTEEN years later, to the release of OnBase 18. Hyland now has more than 3,350 employees worldwide. And, in terms of software, we aren’t just talking about OnBase anymore.

Yet the busyness and excitement of the release is the same. It’s one of the many reasons I love my role as a Product Evangelist. As OnBase evolves, there is always a new technology, feature or solution to learn.

I’ll often joke that being in the same role for so long probably doesn’t say much about my career path … but it does mean I love what I do. I give our software solutions a voice and I’m lucky enough to travel the world in order to do it. Just last week, I was in Tokyo, Japan, talking OnBase 18 and learning from our teams there.

OnBase 18 is one of my favorite releases to date. We’ve recently reorganized in R&D, standing up ‘centers of excellence’ for things like application security and change management (migration). As a result, these functional areas of our content services platform received major improvements.

I look at one of our mature, flagship products, Integration with Outlook. It’s been around since before I started and is still getting serious enhancements such as: new import options, reporting and folder configuration tools and back-file conversion features. I’m really proud of this product and already can’t wait for what’s next.

Improved electronic forms

Meanwhile, just when you think Unity Forms—our no-code electronic forms creation tool—can’t get any better, it does. With OnBase 18, we’ve increased formatting flexibility, added support for topaz signature pads and have extended the forms designer to Workflow user (data entry) forms.

Also, Image Forms is BRAND NEW in OnBase 18, and completes our electronic forms suite. It shares the forms designer with Unity Forms, but allows an image of the paper form to sit behind the data entry front end. This makes it possible to provide electronic form features, while maintaining the appearance of the paper form. Tasks like setting required fields, keyword masking, data lookups and granular security—functions impossible on paper – are now possible!

Image Forms is an OnBase 18 ‘fan favorite’ for sure. It’s the single on the OnBase 18 soundtrack. And our partners in Japan agree!

Improved Esri GIS integration

For the past few releases, we’ve been going BIG (not going home) in the Esri, GIS & Maps space. We’re doing stuff here that no other content services vendor is doing. When I talk about this area of the product with regard to OnBase 18, my exact words are “there are SO many cool new features.”

In essence, we’re putting OnBase documents ‘on the map’ in so many ways, it’s silly. Doesn’t matter who the user is, where they work or how they interact with content, we can show them a picture of their documents as pinpoints on a map. Doesn’t matter how the administrator wants to design the solution, we’ve got new configuration tools to capture mobile Exif data, display WorkView (case management) data on maps and provide OnBase feature layers for Esri AGOL, just to name a few.

We bring the WHERE to the information table and make it relevant.

There’s always more to learn

These are just a few highlights from OnBase 18. There’s a lot going on with mobile, case management and data capture too. But you’ll have to join us on our Community website, an OnBase Community Event or at CommunityLIVE (this year in Nashville!) to find out more.

Just kidding! Simply drop me a line in the comments section below and I’ll tell you what’s new. I’m not an Evangelist for nothing. Talking about what’s new in our latest release is my favorite.

My time as an OnBase Evangelist has been ever-changing. It’s always been my role to ‘spread the good word’ as technology changes, as does our breadth of offerings and the messages that go with them. Almost like the more you learn, the more you realize you don’t know. And I love that.

Because in a way, it means that every release is the just the beginning … the beginning of what’s now possible. The start of new solutions and the stories that go with them. Customer stories that show how organizations are using OnBase to help them work smarter and better.

And that’s really what we all want—to be better versions (get it?!) of ourselves.

Colleen Alber is a dynamic, energetic software product evangelist who inspires others with purpose and passion for technology, yoga and life.
Colleen Alber

Colleen Alber

Colleen Alber is a dynamic, energetic software product evangelist who inspires others with purpose and passion for technology, yoga and life.

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