Digital transformation starts with 2020 vision

In 2020, we find ourselves in a new decade that is ushering in the maturity of the digital age. And digital transformation capabilities are driving strategic data management priorities for organizations in every industry.

What is critical, regardless of where an enterprise finds itself in terms of digital transformation efforts or victories, is to keep data-driven business process optimization efforts moving forward in order to meet the needs and expectations of today’s consumers.

Digital transformation is directly related to elevated customer experiences. With the pace of data-driven innovation faster than ever before, those who do not place digital transformation efforts at the top of IT and organizational priorities may find themselves left behind – regardless of how strong their brand, or how long they’ve been succeeding in the marketplace.

What does 2020 vision have to do with digital transformation?

2020 vision for today’s organizations must include seeing where there are gaps in efficiently leveraging the data that already exists and taking steps to set that critical data free to those who need it at the exact time they need it.

Logical steps to achieving this critical capability include:

  1. Ensuring data is housed in the platform or repository that securely delivers information through integration with line-of-business systems, web applications or other mobile devices.
  2. Consolidating data silos and reducing data storage redundancies, which also reduces costs and frees time that used to be dedicated to maintenance and security.
  3. Actively working with industry experts who have a close eye on the pulse of transformation opportunities, and have an understanding of how to get from where you are, to where you want to be. This often starts with simply migrating data from antiquated or siloed repositories to a platform that has the capabilities to better leverage it.
  4. Actively seeking an understanding of what customers — internal, external and partners — need in order to value the relationship going forward.
  5. Providing automated workflows that securely speed routine processes and free knowledge workers to focus their time on areas that need their critical expertise and service capabilities.

Why are these five steps so important?

Recent research from IDC predicts that by 2023, more than half of all worldwide GDP is predicted to be driven by products and services from digitally transformed industries.

–  CMS Wire

That is just three years away.

Digital transformation isn’t just a buzzword. Its criticality isn’t going anywhere. So it truly is essential to become strategically nimble with organizational data in order to keep the trust and loyalty of those you serve.

CMSwire reporter David Roe encapsulates a key outcome of successful digital enterprises rather simply in the article, 6 Digital Transformation Challenges Enterprises Need To Overcome.

“The data economy has shifted into a ‘decision economy’ where the business that makes the best insight-driven decisions faster than its peers will gain a competitive edge …” he says. “[And] as enterprises advance in their digital transformation journeys, data centralization will be key to ensuring that the enterprise’s digital foundation is scalable for its business without compromising data management simplicity and security.”

Strategic data management for dramatic outcomes: Start simply and look to experts

Among the first steps in strategic digital transformation efforts is consolidating and/or migrating data silos that exist across the enterprise.

However, organizational data is your organization’s biggest asset after your people, and fear of risk stalls many migration efforts.

But you can eliminate uncertainty, reduce data migration time-frames and remove the burden of risk surrounding your data migration needs by looking to experts in data migration who will meet you where you are in terms of project scope and delivery timelines.

Experience matters: 7 strategic components of outsourcing to migration experts

Data migration experts who have deep information management expertise bring a wealth of experience with hundreds of different types of repositories, as well as an innate understanding of content services best practices for nimble, secure document management.

As part of the data migration project they can:

  1. Optimize the metadata of content they extract, setting it up for success in the new system in terms of usability, extensibility, governance controls and analytic capabilities.
  2. Ensure metadata supports compliance and government regulations, including the Sarbanes-Oxley Act, the Office of Management and Budget Circular A-123, ISO 9000, the Health Insurance Portability and Accountability Act and the Joint Commission, among others.
  3. Provide insight upfront on what to expect and where problems could potentially arise, based on experience of hundreds of extraction projects.
  4. Provide assistance with organizational buy-in, and help prepare your organization for change, including advising on communication plans that detail transformation goals with certainty and empathy.
  5. Provide expert project management that ensures project milestones are met on time, minimal downtime and 100 percent extraction accountability.
  6. Enable you to efficiently sunset redundant, siloed legacy repositories and realize an immediate return on investment resulting from eliminating maintenance fees and related costs.
  7. Remove the burden of risk from your teams.

Strategic, logical reasons for outsourcing certain IT projects

“Contract workers have been a fixture in the IT employment universe for several years now — indeed, for many companies, most famously Google,” a recent CMSWire article states.

“Companies are turning to external workforces for a variety of reasons,” according to the article, “not the least of which is that the IT workforce is very competitive. ‘Even if companies want to bring critical skills on their payroll that is increasingly difficult,’ said Molly Spatara, Global VP of brand experience at SAP Ariba & SAP Fieldglass. ‘Data scientists in particular are in big demand.’”

“There are other reasons why external workers may be a good fit for a company,” said Michael Edelberg, co-founder of Arcsec Digital, in the article. “There are time and cost savings by not pulling existing teams from the company across stacks and silos. Contract employees can also bring an unbiased approach to the task of transformation.’”

Make your conversion efforts as easy as they can possibly be

For help with data migration efforts, consider engaging Hyland’s Data Migration Services.

This healthcare organization did, and was able to efficiently consolidate and migrate nine content repositories and 25 million documents to a modern platform.

Working with data migration experts “… [m]ade the conversion as easy as it could possibly be,” said the hospital’s senior business analyst.

With 30-plus industry experts, our teams are some of the best conversions experts in the world. With more than 390 successful conversions under our belt from more than 100 different types of systems and 12-plus billion documents converted, we’ll walk with you every step of the way to ensure a simple, secure, successful migration project, right onsite at your organization.

It’s a whole new digital world – are you prepared to seize opportunities when they arise?

Optimizing data management is a valuable component to digital transformation victories. With a lean organizational data landscape, rather than dealing with the ongoing clutter of redundant files, you have the agility to seize data optimization opportunities as they arise.

Reducing repository sprawl, migrating organizational data to a modern platform and simply and securely making it work better for your processes and your people are strategic components in digital transformation success and optimizing user experiences.

And it all begins with seeing your current digital landscape with 2020 vision.

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Sarah Stoner

As a Content Strategist for Hyland’s Global Services, Sarah has a background in business and technical writing and has worked in several areas of the organization since 2003. She has... read more about: Sarah Stoner

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