Is RPA Good for Information Security and Compliance?

Digital transformation comes with growing pains. First, a tidal wave of data surges the organization and only continues to grow in volume (30 percent per year, according to the IDC Data Age 2025 study). Then there is the rapid proliferation of business applications, with many organizations running hundreds or even thousands – some in the cloud, some on-premises, some provided by partner organizations or the government.

With all that new data comes new responsibility and risk. As your organization processes and generates more and more data, you also deal with more information that could be confidential or personal in nature. Now you have to think about the processes and technologies you need to put in place in order to adequately protect this data and comply with applicable industry and regulatory requirements.

Let Robotic Process Automation ease some of these pains

We already know about the efficiency benefits of robotic process automation (RPA). In an age when we have more data and more applications than ever, RPA helps speed processes, reduce errors, and allow your staff to focus on higher-value tasks. But could RPA also give a boost to your organization’s information security and compliance efforts?

It can. In fact, if you’ve been considering making a business case for an RPA project in your department, talk to your risk and compliance team — they may be your unexpected champions! Here is why:

  • Information security and compliance

Your organization likely deals with a variety of sensitive data, like social security numbers, account numbers and payment information. Having humans process sensitive data can lead to a range of security and privacy risks, from intentional data theft to accidental disclosure. By removing the human from the equation when processing sensitive information, RPA can be a great ally in protecting information and reducing risk. The fewer hands that touch the information, the smaller the chance of exposure or breach.

  • Business continuity and disaster recovery

The ability to quickly restore business functions after a disaster is an important element of any organization’s business continuity plan. Additionally, modern regulations like GDPR often require uninterrupted access to information. RPA can take your organization’s disaster readiness to a new level by allowing copies of core processes to be backed up and restored off-site.

  • Audit trails

Modern organizations often have to produce defensible audit trails in the course of litigation, eDiscovery and audits. However, when human workers have to process data across multiple applications or sites, there may be unavoidable gaps introduced into the audit trail and the data chain of custody. In contrast, RPA records all data actions in a log, even when data leaves the line of business application to go to a Web portal or another third-party application. Having every click and every data entry logged allows for more complete audit trails and can help the organization prove compliance and due diligence.

Want to find out more about the benefits of RPA and how Hyland can help? Visit www.Hyland.com/RPA

Dennis Chepurnov

Dennis Chepurnov

Dennis is an enterprise technology evangelist with over 15 years of experience in helping organizations improve business processes through better information management. In his current role as the Principal of Product Marketing at Hyland Software, Dennis helps connect modern information and process management technologies with the evolving needs of customers across a broad range of industries.

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