Why you should keep up with the evolution of technology in higher education


Right before CommunityLIVE, I received another reminder that as technology evolves, I need to work to keep up.

My daughter came home with a piece of paper (note the irony) explaining that her sixth grade teachers are starting an Instagram account to post class pictures throughout the year. The school gave parents the opportunity to opt-out of having their children’s pictures posted online.

Great. I’m not on Instagram. I really don’t need more accounts to log into. And I don’t need to spend more time on social media.

Regardless, I’ll add a new technology to my list this school year. Instagram, here I come!

I don’t want to miss any of these great pictures. And I should at least get up to the speed of my sixth grader in terms of understanding today’s technology.

Because really, I can’t afford to fall behind. That is doubly true for security software upgrades and new applications at work. The list just goes on and on. And I can do it. I’m smart enough. But it can be a challenge.

Technology won’t stop evolving, neither should you
Can you relate? Have you ever resisted adding new technology at home or at work even though you know you should? How about resisting having to use yet another log-in?

Well, it’s time we stop resisting.

When I asked myself why the teachers are doing this, I realized it is for an excellent reason. They are capturing great moments – teachable moments with smiles and hugs – and sharing them in a way that makes it simpler to send and easier for parents to receive. That’s smart business processing, though the teachers might not have thought of it that way.

It’s also a perfect example of a new task teachers weren’t responsible for even a few years ago. They don’t have to take time to take or post pictures – but they do it anyway. They are using technology to give me glimpses into the classroom I otherwise wouldn’t have.

And this is where I saw that my home life was mirroring my work life. New technology is coming. Not for technology’s sake, but because it makes sense. It makes those business processes better. As the example above demonstrates, it enriches my parent experience.

This realization got me even more excited for CommunityLIVE this week. What these teachers are doing is an excellent parallel to higher education. Aren’t we doing the same thing? We try to strategically add technology where it makes sense and adds value. We use it to enrich the student, parent or employee experience.

The higher education sessions at CommunityLIVE will showcase just that – how our solutions help in HR, AP, Advising, Grants Management and Advancement. Stories of leveraging capture technology and taking those solutions across the enterprise.

Everywhere you look across an institution, you will see different clients sharing their stories of OnBase making someone’s life experiences better. I’ll share stories from the front line after the conference, but until then, I hope to see you there!


Laurel Stiller

Laurel Stiller brings her passion for helping institutions strategically maximize their efficiency to Hyland as its marketing portfolio manager for Higher Education. A graduate of Miami University, Ohio, with more... read more about: Laurel Stiller

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