What’s on the menu at #CommunityLIVE 2020?


This year has been a game-changer for just about everyone. So, we have reimagined CommunityLIVE 2020.

We knew it was time to evolve your favorite annual tech conference to keep everyone safe, but still gather our global audience. Don’t worry, CommunityLIVE is still going to be awesome. It just won’t be in person this year.

With the assistance of a leading digital media provider that specializes in helping people virtually connect and collaborate, we’re ready to deliver an engaging, interactive event.

If you’ve been missing the Hyland community and all the valuable conversations, this is your chance to connect. From October 5 – 9, Hyland will deliver the ultimate virtual experience – with opportunities to engage with industry peers, content services experts, and leaders of organizations just like yours.

I was in a WorkView class and it turns out there was some functionality we’ve always had I didn’t know about that’s going to save my life on an upcoming project.

– Barbara Ebel-Langdon, OnBase developer, Priority Spectrum Health

We also wanted to create even more opportunities for our global community to connect, so we’re rolling the Europe, Middle East, and Africa (EMEA) Summit into CommunityLIVE! On Thursday and Friday, there will be EMEA-specific content, including a Gartner analyst keynote. International attendees will also receive a 20 percent discount off registration fees.

This year, there are multiple package options. Let’s check them out, so you can see what you’ll get with each one. We recommend the Essential package, which gives you the most value, and the Complete package, for those of you looking to renew your OnBase certifications.


The Basic package gives you free admission to limited offerings. Think of it as a sample platter.

We’re offering this package as a way for organizations that are just discovering content services – or have limited budgets right now – to see how these solutions give them the ability to go beyond managing information and using it to make more-informed decisions. This package allows you to attend a limited number of events to begin understanding the power of content services platforms, or furthering your research.

You also have the opportunity to attend all four inspiring keynote sessions. In addition to product updates, overviews of the content services industry, and future solution previews from Hyland executives, you’ll also hear:

  • How to redefine productivity while working remotely from entrepreneur and CEO Juliet Funt
  • From award-winning actress, director, producer, and author America Ferrera about how her background has inspired her career and how diversity can lead to innovation
  • Some incredible music from GRAMMY Award winner Darius Rucker, who will rock the house with songs from his solo career, as well as the biggest Hootie and the Blowfish hits, during our closing session on Friday afternoon!

The Basic package also gives you the chance to virtually visit industry, product, and solution showcases – as well as sponsor booths – in CommunityCENTRAL, our virtual exhibit hall.

Be sure to make time to:

  • Get hands-on with Hyland products in more than 65 different self-paced labs
  • Engage with peers during product and industry user group events
  • Have some fun with classes about cooking, mixology, and magic to name a few


reasons to attend communitylive

Looking for a full meal?

The Essential package gives you the opportunity to attend any of the 160 educational breakout sessions delivered by Hyland customers and experts.

One of the bonuses of the virtual environment is that you’ll have access to these sessions for 60 days following the conference. Think about that. At an in-person event, you might be able to attend eight or 10 sessions. But with this model, you can continue watching, learning, and evolving to your heart’s content.

Of course, you’ll want to attend your top-choice sessions live so you can engage our experts with questions and answers during the broadcast! How cool is that?

While the Basic package gives you limited access, the Essential package gives you full access to network with peers and Hyland experts in engaging and fun virtual events – including Zoom hangouts, CommunityFIT classes, group lounges, and more. If you’re a proud pet parent, you and your four-legged friend(s) definitely want to check out “Yappy Hour.”

If you live in the contiguous U.S., the Essential package comes with a CommunityLIVE welcome kit – full of fun Hyland swag and treats to get you through the conference week – delivered right to your door!


For those of you with big appetites for tech – like system and IT administrators – this is your package.

In addition to everything we’re offering in the Basic and Essential packages, the Complete package gives you access to 45 hands-on technical training sessions on Monday and Tuesday.

If you’re looking to renew your OnBase certifications, this is the package for you!

Digital transformation isn’t a destination. It’s a journey.

– Ed McQuiston, executive vice president and chief commercial officer, Global Sales and Marketing at Hyland

Also, with both the Essential and Complete packages, you’ll get a 20 percent discount on Hyland’s Premium Subscription service.

Even more reasons to attend

woman working remotely

Now that we’ve gone through the details, let’s check out a few more great reasons to attend.

In addition to the expert speakers I already mentioned, you’ll have the opportunity to hear from analysts from Gartner, Forrester, Signify Research, Aspire, Frost and Sullivan, and more. Then there are all the customer success stories. If you’re wondering how your peers are using Hyland solutions to get ahead and stay ahead, these sessions are invaluable.

The agendas are live, so you can discover all the ways Hyland solutions help you work better, smarter, and faster – especially while doing so remotely. I also want to call out the big themes this year, which include:

  • Digital transformation
  • Utilizing the cloud
  • Professional development
  • Project success

Hungry to learn? It all starts October 5 – and you don’t even have to pack a suitcase.

Welcome kit quantities are limited. If you want yours to arrive before the event, don’t wait. Register today!

Drew Chapin

Drew Chapin

Drew Chapin is Hyland’s chief marketing officer. He earned a Bachelor of Science in Management Information Systems from Penn State, received his MBA from Vanderbilt University, and served as a... read more about: Drew Chapin

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