After #CommunityLIVE, where do we go from here?


You’ve now been back in your office for a few weeks, but you’re still motivated after attending CommunityLIVE in Orlando, Florida. While you were there, you were flooded with information on how enterprise content management can help your organization achieve its full potential.

You’ve probably begun reviewing your notes, looked back through course presentations and checked out Community for other resources. But, as you are reviewing and reflecting on what you learned, you realize that OnBase can help every part or your organization. And every department would benefit.

So now you’re thinking, “Where do we go from here?”

Ask the right questions, get the right answers

Then, you remember a conversation you had with a peer who’s in the same situation as you. You remember asking specific questions:

  • How did you expand your solution to all your departments?
  • How did you know what to do first?
  • What modules did you need and how did you budget for it?
  • What staffing do we need?
  • How do I get buy-in from senior leadership?

Luckily, there is a repeatable way to answer these questions in detail. It’s called an Enterprise Assessment. At Hyland, we’ve been helping organizations become more agile by conducting Enterprise Assessments for the past eight years.

The assessment will help you determine if your people, processes and technology are working in tandem and at the highest efficiency. The team accomplishes this by applying business and information management consulting practices, allowing companies like yours to make more informed decisions, empowering you to take the first step toward a multi-year technology strategy and roadmap.

Through a detailed investigation, the team – typically two Hyland consultants with, on average, 10 years information management expertise and even more industry and technology-specific knowledge – tailors each discovery to your unique needs. They will even help you discover how employees can better use existing applications to help make day-to-day tasks more efficient and cost-effective.

With technical and business know-how to move forward and develop a better understanding of what you need to apply, where and why – you realize return on investment quicker.

How it works

The Enterprise Assessment is a structured service that helps your organization with any or all of the following:

  • Current-state solution and process analysis
  • Departmental OnBase use analysis
  • Roadmap and strategy
  • TCO and ROI
  • Recommended modules
  • Recommended staffing
  • Budget recommendations
  • Change management
  • Infrastructure
  • Disaster recovery and business continuity planning

Phew, that’s a big list. But it more than shows you all the different ways you can provide a comprehensive and strategic plan for OnBase use, easily demonstrate value and more.

Where do you go from here? How will you address your post-CommunityLIVE “to-do” list?

Contact your Hyland Account Manager or valued reseller and ask for information on assessment services. Because the best next move is always one that includes a strategic plan.


Dan Halley

Dan Halley has been with Hyland for seven years. As an Enterprise Consultant, he is considered a leader with extensive experience of scenario-based strategic thinking. He is a skilled analyst... read more about: Dan Halley

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