What did the private cloud say to the public cloud? You make me better

You make me better.

It’s a line in romantic movies. It’s a phrase in solemn wedding vows. And if private clouds could talk, it would be part of their dialogue with their public cloud counterparts.

Today, some claim the private cloud is dead. Indeed, public clouds have become increasingly popular, with seemingly low-entry price points, disaster recovery options, and highly touted security and high-availability features.

But others – myself included – see private clouds as the way of the future. It may seem counterintuitive, but public clouds and the features they boast are not pushing private clouds out of the picture. Instead, they are strengthening the viability and bolstering the importance of private clouds.

Public clouds make private clouds better. And organizations leveraging private cloud deployments are reaping the benefits.

The advantage of privately managed

Private cloud providers have learned they cannot solely rely on security, availability, and disaster recovery as benefits over other hosting options. Private clouds once had an advantage in these areas, but public clouds have advanced and, today, many stand on equal ground.

By necessity, private cloud providers have had to innovate and improve to stay in the market. And they have found their niche.

Private cloud offerings – like the Hyland Cloud – have embraced the advantage of being “managed” clouds. They offer the important distinction of being managed by product experts – the people behind the platform. This expert management translates into organizations needing less technical resources to monitor, upgrade, patch, procure, troubleshoot, and manage the infrastructure for solutions.

At the same time, organizations gain a team dedicated to security, availability, and disaster recovery. At a time when IS staffing is lean and IT departments are being asked to do more with less, this is a huge benefit for any team.

Upgrading the upgrade experience

Let’s look at a more specific example. Software upgrades, especially for enterprise applications, can become a substantial effort for any organization.

This is one area where the Hyland Cloud brings value over a public cloud. With some popular public clouds, it’s still the customer’s responsibility to do all the work for an upgrade. This can include procuring new machines, installing/upgrading the new software version, patching current infrastructure, etc. An organization can expend hundreds of person-hours performing this work – work that we perform for our customers.

This easy factor extends to similar tasks like refreshing testing environments and installing new add-on solution components. For many Hyland Cloud customers, not needing to perform these activities alone can bring a huge return on investment.

A (private) platform for the future

The future for private clouds is very bright. The demand for applications is growing, and organizations increasingly require support for multiple platforms like tablets and mobile phones, as well as support for microservices and containerization.

To meet these demands, software vendors will be looking to offer their own private clouds. Using a private cloud gives a vendor the control it needs to support these new technologies while allowing for a continuous delivery model – getting enhancements and new features into the hands of the consumer as quickly as possible.

As a pioneer in offering content services in the cloud, Hyland has been in the private cloud game for years, and we’re quickly adopting these modern technologies. As we embrace microservices, dynamic platform support, and additional pure SaaS offerings, customers utilizing the Hyland Cloud will be on the cutting-edge, benefitting from these enhancements and new features.

Furthermore, the Hyland Cloud includes tailored compliance support that extends all the way to the application layer; 24/7/365 monitoring and built-in incident management; a team of more than 130 dedicated experts supporting cloud applications; and an architecture purpose-built for information management — all features that public clouds either can’t offer or offer at an added cost. Cloud-minded organizations have many reasons to celebrate.

Public cloud providers still have an important part to play in shaping this future. They’ll continue to raise the bar in regards to security, flexibility, rapid deployment, high availability, and disaster recovery.

As private clouds keep pace and often out-perform public clouds, we’ll see platforms like the Hyland Cloud take a hybrid approach, leveraging certain features of both clouds. This symbiotic relationship will keep both clouds in business, while private clouds will flourish – providing expert services that public clouds simply cannot.

So, while some might think public clouds are causing the death of private clouds, the opposite is true.

In fact, private clouds and public clouds alike ought to be saying, “You make me better.”

Which is good news for all of us.

Steven Wyant is a senior solutions engineer and business continuity manager for Hyland’s Global Cloud Services Team. He has been working on Hyland’s cloud team for more than 14 years, including managing technical teams like cloud Installations and cloud support.
Steven Wyant

Steven Wyant

Steven Wyant is a senior solutions engineer and business continuity manager for Hyland’s Global Cloud Services Team. He has been working on Hyland’s cloud team for more than 14 years,... read more about: Steven Wyant