Healthcare Who is the customer in customer service? BPM tools streamline processes to create new efficiencies, make completion of tasks accountable and liberate employees from time-consuming clerical tasks.
Healthcare Uncategorized Taking control of our health: A HIMSS Europe 2018 recap The concept of the Health 2.0 sessions demonstrated how putting the patient first and practicing preventive medicine helps us be proactive with our health.
Healthcare Uncategorized Visualizing an enterprise imaging strategy Integrating with the NilRead enterprise viewer, UNC has been able to decommission nine PACS systems and will be decommissioning another six in 2018.
Customer Success Healthcare 3 keys to OnBase system admin training success Though I am not going to be an OnBase System Administrator for healthcare solutions, I learned first-hand how fantastic Hyland’s training is.
Content Services Healthcare What do social media and the EMR have in common? How to transform the way people use all forms of content and information assets to make more-informed decisions and better serve patients.
Healthcare Uncategorized No better feeling than helping an organization reach HIMSS Stage 7 With expert staff trained on the HIMSS Analytics Maturity Models, Hyland was among the first of three companies to join the EMRAM program in 2015.
Healthcare A recipe for healthcare success Contrary to too many cooks spoiling a broth, adding experts and proven technology to our team has made our solutions more effective and comprehensive.
Healthcare It’s time to ease clinician burden If we streamline documentation and make sure our clinicians have access to the full patient record, then we will decrease the burden we put on them.