A new kind of “Leader?”: Gartner Magic Quadrant for ECM, 2010
The Gartner Magic Quadrant (MQ) for Enterprise Content Management (ECM) is, at once, the most influential, misunderstood and misrepresented assessment of the ECM marketplace. I know this well because, for the past six years, I’ve had the pleasure of being Hyland’s principle point person for articulating our position in the MQ and other analyst reports to customers, prospects and partners. To a large degree I owe my role to the sales departments of “BIG ECM”: IBM, EMC, Oracle and Open Text. You see, these vendors are tenured members of the MQ Leader quartile. Hyland Software, on the other hand, retained an exclusive position in the Challenger quadrant for five, consecutive years from 2005 through 2009.