Category: Customer Success

Customer Success

Hyland succeeds when, and only when, our customers succeed. In these posts, we’ll endeavor to create avenues for success and greater efficiency as you pursue your digital transformation.

Customer Success Leadership

Four coworkers in a modern office settings collaborate on a whiteboard.

Hyland’s approach to progress: Customer-centricity

Hyland puts customers first, and we develop our product map that way, too. Learn more about how Hyland prepares for tomorrow.

Customer Success Hyland Events

Hyland's Customer Success team asked CommunityLIVE attendees to share their priorities for 2023 via Post-it notes.

What Hyland customers are prioritizing in 2023

More than 100 Hyland customers shared their 2023 technology goals with us, and we analyzed the results. See what similar organizations will prioritize.

Customer Success Hyland Events

Bill Priemer speaks to the Partner Summit crowd at the Hyland headquarters.

Hyland leaders share their vision for Hyland Partners’ success

Explore key learnings from Hyland executives on Hyland’s vision, selling techniques and cloud presented during the 2022 Hyland Partner Summer Summit.

Customer Success HylandLife

Two customer success managers collaborate at a desktop computer.

Q&A: Hyland’s customer success managers talk vision, hiring needs, industry insight and more

What do customer success managers do? Hear from Hyland’s CSM team about their jobs and our customer success philosophy. Read this Q&A with CSM leaders.

Cloud Enablement Customer Success

A Hyland OnBase user works remotely on a laptop thanks to the Hyland Cloud.

5 customers review their experience with OnBase in the Hyland Cloud

Hundreds of Hyland customers have left product reviews on Gartner Peer Insights. Here are 5 curated reviews from OnBase users deployed in the Hyland Cloud.

Customer Success F1

An Alfa Romeo F1 team car on a racetrack. Text: Official partner of Alfa Romeo F1(R) team

3 ways Hyland consultants are like an F1 race team

What do an F1 racing crew and your team of Hyland experts have in common? Teamwork, innovation and continual improvement. Read more here.

Customer Success Hyland News

Accelerate efficiency with these new Hyland releases

Discover all the newest releases and updates from Hyland that can help get your organization’s processes off the line faster in 2022.

Customer Success Hyland News

A landscape photo of a person standing on a mountaintop in backpacking gear, looking over a mountain range and getting ready to embark on a journey of growth. Small icons reminiscent of technology are placed in the sky, almost like twinkling stars, and a text overlay says, "Welcome to Hyland University!"

Hyland University — there is nothing we can’t accomplish, together

Hyland University: Hyland’s learning platform for all. Develop expertise in content services and open source solution development. Start today!