Workday Rising 2019: All in with digital transformation


Welcome back from Orlando! We were thrilled to participate at Workday Rising this year, joining Workday customers, partners and employees to share ideas and solutions to complex business challenges.

Just like last year, a key theme at this year’s conference was digital transformation — particularly the importance of organizational agility in achieving it. Because digital transformation is a moving target, your organization must be able to continuously innovate at scale to drive revenue growth.

It’s no longer enough to have a plan in place — true digital transformation is about changing the way your business operates to deliver value to those you serve.

Content services: Your digital transformation foundation

Content services is a critical ingredient in any organization’s digital transformation journey. By providing flexible automation, document and data management, intelligent capture and application development capabilities, content services help organizations rapidly respond to new and changing business needs.

When you eliminate manual work and dependency on paper, you improve efficiency, minimize errors, improve decision-making and streamline processes across multiple areas of the business — from finance and accounting to human resources and legal.

Integration: The key to achieving value

One of the biggest challenges companies face when deploying their transformation plan is unintentionally creating information silos as a result of disparate data sources and disconnected systems. When you integrate content services with your existing Workday system, that’s not an issue.

You rely on Workday to manage critical data and processes; by integrating with a powerful content services platform, you automate tasks and digitize content that remains outside your Workday system. This not only extends the value of your Workday investment, it ensures complete digital transformation for your core business processes.

Accounts payable, for example, is a prime candidate. Because supplier invoices, bills and other payables have typically been in paper format (or unsearchable PDF if they are scanned), AP has historically been a time-consuming, labor-intensive and error-prone process.

As a Workday Select Partner, we understand the value of your solution. That’s why we created our certified AP Automation for Workday solution to turn invoices into rich sources of information. With the right tools, users automate and streamline their AP process from the moment they receive an invoice — no matter what format it comes in.

AP automation: 3 ways to win

Here are three ways the Hyland and Workday integration enables successful AP automation:

1. Automate data capture

Hyland technology leverages optical character recognition or intelligent capture to extract, validate and export invoice information. This not only improves efficiency, it minimizes the chance of error by eliminating the need for manual data entry and reducing the overall touch points throughout invoice processing.

The solution provides greater visibility by ensuring that data, processes and documents are in sync and updated in real time. With industry-leading document management capabilities, users securely manage important business content and access critical AP documents directly from their Workday screens.

2. Manage documents, content and forms

Automated workflows automatically route documents, content and forms to appropriate business users, notifying stakeholders along the way. This shortens the invoice-to-pay cycle and allows you to manage exceptions in a timely manner.

With two-way data validation and exchange, documents that need attention — like invoices that have no record in Workday or incomplete shipment information — are automatically routed to the appropriate people for review.

3. Manage records and retention

The solution ensures consistent record keeping while guaranteeing the right information is available to the right people. Document retention is also automated, which means you reduce the time it takes to prepare for audit requests.

By leveraging the strengths of Workday and Hyland together, your AP team speeds processing, improves efficiency and reduces costs. That sounds like the value of true digital transformation.

To learn more, visit our Workday page or contact us for a demo!

Don Dittmar

Don Dittmar is the Commercial Industry Product Manager at Hyland.

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