Live from SHRM 2013: The Top 10 Technology Trends HR Needs to Know

Embracing technology. It’s essential for any company to remain competitive. And in HR departments, it’s no different.

Last weekend, members of the 2013 SHRM Technology and HR Management Expertise Panel met to determine the top 10 technology trends for HR. Unveiling the results yesterday, their list emphasizes a need for HR to stay ahead of the technological curve and embrace new technologies as a means to improve the company’s bottom line – both financially and culturally.

So, how do you stack up? Take a look at the panel’s list and see how many of the trends you’re already aware of and/or taking advantage of:

1.       Assurance through evidence that HR data is secure in the cloud

The cloud. It’s much more secure than you think, according to panel member Paul Belliveau, SPHR. Companies like ADP and even the federal government have utilized the cloud for years. If it’s secure enough to store sensitive payroll and government information, it can do the same for your HR department.

2.       Gamification as a way to communicate, engage, train, attract and retain talent

If you want to engage Millennials, using games with animation is a great way to communicate with employees.

3.       Integration of social media and solutions for better communication and collaboration

Ever try a Google hangout? Finding ways to leverage technology helps your employees – whether they work remotely or travel for business frequently. Technology like this lets employees communicate and collaborate in real-time, wherever they are.

4.       Virtualization and globalization are driving innovative use of better collaboration tools

As technology evolves, so does the way it’s developed and implemented. Make sure to do your research and learn how others in HR use technology globally.

5.       Utilization of cross-functional innovation teams to improve creativity, productivity and quality

Belliveau encourages HR to collaborate with others, particularly those you may never have thought to work with before. Oftentimes, people outside your area of expertise provide a new perspective that could benefit your company.

6.       Cloud and business process outsourcing (BPO) to support business goals, focus on HR strategy and cut infrastructure costs and hassles

According to the panel, members are already seeing a major shift from on-premise applications to the cloud. In two to three years, they expect that 66 percent of HR departments will host their technology in the cloud. And, if needed, many will share these services or outsource it to another vendor.

7.       Mobile tools put the right data in the right hands at the right time on the right device for the right task

Right? What a statement. But it makes sense – as technology evolves, so does the way we use it. Once, laptops were the big trend. As mobile continues to increase its presence in our lives, it’s imperative we implement it in the workplace to streamline processes and meet the needs of our employees when they’re not in the office.

8.       HR professionals are capable of harnessing and analyzing big data to drive business performance results

As big data continues to evolve, it will begin to dictate how we conduct business. For more information, check out McKinsey Global Institute’s blog that highlights the impact of this trend.

9.       Interoperability of systems, databases and tools through integration, consolidation and suite solutions

Integration is essential for new technology to work properly in your current technology environment. When making a technology purchase, it’s critical your system(s) will work well with it.

10.   Global standards or definitions for HR terminology, metrics, data models and systems

As technology advances are made, so, too, are the ways we define and use it.

After reviewing that list, how are you feeling? Are you aware of these trends or even using them in the workplace? Share your story below in the comments section. The more we communicate and share best practices, the better prepared we are to tackle these trends.


Katie Alberti has expertise in content services platforms and has been a contributor to the Hyland blog.
Katie Alberti

Katie Alberti

Katie Alberti has expertise in content services platforms and has been a contributor to the Hyland blog.

... read more about: Katie Alberti