Hyland named a Leader in the Gartner Magic Quadrant for Content Services Platforms 2019

I’m extremely proud to announce that Hyland was named a Leader in the Gartner Magic Quadrant for Content Services Platforms 2019.

This marks our tenth-consecutive year as a Leader. While this accomplishment is important to us, it’s even more important for our customers.

Our customers rely on our robust content services capabilities – from capture and collaboration to case management – as well as our industry expertise and guidance to transform their organizations and future-proof their technology stacks. We’ve built our shared success by offering a comprehensive, interoperable platform, delivering expertly tailored solutions, and supporting our customers throughout their digital transformation journeys.

As the content services market continues to grow, embracing specific use cases and industry solutions are at the forefront of organizational strategies for 2020 and beyond. Meanwhile, cloud content services and SaaS applications continue to be top-of-mind for business and IT leaders looking to strategically evolve and expand their technology investments.

So, how do you keep up? Stick with industry leaders who help you focus on the end goal of all that technology: To deliver a better customer experience.

It begins and ends with you

As Hyland’s executive vice president and chief product officer, it comes as no surprise that I love technology. But as I’ve learned over the last 20 years in the technology industry – especially as I’ve watched enterprise content management evolve into content services – is that if we don’t help you solve your business problems, we’re just developing cool stuff.

As I said, I love all that cool tech stuff, but the path to true leadership is listening to your customers and then helping them. Since 1991, we’ve embraced this throughout our company. That’s why we refer to our solutions as expertly tailored. Because we build them specifically to fit your needs and requests – both today and as your organization continuously evolves.

So I’d like to thank our 22,000+ lifetime customers for helping us achieve – and maintain – our leadership position. We couldn’t do it without your guidance.

Ready to learn more? Download the Gartner, Magic Quadrant for Content Services Platforms, October 30, 2019, by Michael Woodbridge, Marko Sillanpaa, and Lane Severson.

John Phelan

John Phelan

Describing himself as “not your typical VP,” John Phelan is executive vice president and chief product officer at Hyland. He joined the organization in March of 1999 as a quality assurance representative. He is an AIIM ECM Specialist and is CDIA+ and MCSE certified.

1 Response

  1. Avatar Laurie Ludeman says:

    that is an awesome accomplishment! Congrats

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