Author: Michelle Harbinak Shapiro

The Mortgage Technology Industry Today: 3 Themes in the Top Service Provider Ranking

They say change is constant, but for mortgage lenders, that might be the understatement of the decade. Recent years have brought the highest of high and the lowest of lows. Now, every completed mortgage brings a competitive advantage to its lender and increases the lender’s chances for survival. Lenders rely on proven and cost-effective technology to assist them in getting that competitive advantage. Since the market has started to bounce back, the corresponding trade media, like Mortgage Technology, have acknowledged that more now than ever, lenders need technology – but with no room for error, they also need help identifying what characteristics to look for in any product they pursue. Being in the industry for quite some time now, I often look to the “top 50” list that Mortgage Technology magazine puts together annually, called the Top Service Provider list.
The Tremendous ECM Twosome for Financial Services-Records Management and Workflow

The Tremendous ECM Twosome for Financial Services: Records Management and Workflow

One of the cool things about ECM software is that there are many components, and some benefit certain organizations more than others. Looking at this by industry, Michael Croal, Senior Director at Cornerstone Advisors, has done an amazing job of explaining what capabilities produce the best results for financial services. In his recent GonzoBanker article, The Other ERM – Electronic Records Management, he focuses on two ECM technologies - records management and workflow.
Report Technology Spending by Lenders on the Rise

Report: Technology Spending by Lenders on the Rise

Mortgage lenders of all sizes are expected to increase their technology spending by 15 percent this year to $4.11 billion, according to the new MORTECH study. Why? They’ve weathered the subprime collapse. And now, they've recognized that technology is a vital component in addressing the changes and challenges facing the mortgage finance industry today. This rang loud and clear at MBA's National Technology in Mortgage Banking Conference & Expo where I spoke to many CIOs and senior business executives who are looking for ways to use technology to their advantage. Questions about document management and workflow were at the top of their list.