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Author: Michelle Beal

Back Office Solutions

The role automation plays in the shared services maturity scale

Implementing automation technology at any maturity stage requires due diligence, expertise and organizational will. There is no universal solution.
Back Office Solutions

5 steps to more effective change management when automating

To make sure automation solutions have the high-level backing you need to implement them successfully, you should follow change management best practices.
Back Office Solutions

Overcoming the challenges of shared services @ #SSOWeek

Automation improves shared service visibility, governance, usability, integration and productivity, helping to compensate for the challenges of adoption.
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