Author: Lindsay McCune

Digital Transformation

Leader in ECM Magic Quadrant

[email protected] Symposium: Magic Quadrant for Enterprise Content Management

Today on the ITxpo show floor, Gartner Analyst Kenneth Chin presented the 2012 Magic Quadrant for Enterprise Content Management (ECM), which was just

Digital Transformation

[email protected] Symposium: What the Nexus of Forces Means to ECM

Day 2 of Gartner Symposium started off with the Analyst Keynote and Senior Vice President of Research Peter Sondergaard explaining Gartner’s major theme

Back Office Solutions

The Future of ECM: History with a Modern Twist

The Future of ECM: History with a Modern Twist

Sure, social, mobility and user experience are the hot topics at Gartner Portals, Content and Collaboration (PCC). But on day one of PCC, Gartner’s ECM

Back Office Solutions Healthcare Higher Education Insurance

Mobile ECM: Well Within Your Grasp

Mobile ECM: Well Within Your Grasp

The concerns people have about 'The Future of Work,' with regard to mobile technologies, was top of mind for Vice President and Principal Analyst Ted

Digital Transformation

Gartner PCC, Day 1: Work-Life Integration 2.0 – The Empowered User

Gartner PCC, Day 1: Work-Life Integration 2.0 – The Empowered User

Our work and consumer worlds are colliding. But I'm not talking about how our experiences as consumers are making us want the same devices at work as we have at home (which is still very true!). At the keynote session of Gartner Portals, Content and Collaboration (PCC), Gartner Fellow Tom Austin shared a new way to think about this work-life integration conundrum that even Dilbert is experiencing in this cartoon. Just like Dilbert, we all have lives outside of work. But, our roles as consumers (life) and employees (work) the lines are being blurred more and more. That blurring is apparent when we, the business people, are also the consumers who are demanding these changes in business. What changes are we asking for?

Digital Transformation

Are you ready for Gartner Portals, Content & Collaboration Summit 2011?

Today kicks off the Gartner Portals, Content & Collaboration (PCC) Summit. Just as the name suggests, this is one jam-packed Gartner show. Every year, the IT research giant talks a trendy game for this show. This year, it's Web 2.0, Enterprise 2.0, Gen4 collaboration, etc. But while all these topics are well and good, where's all the practical knowledge that can be applied now?

Novarica ACE Rankings: Shakespeare Meets Insurance Software Solutions

“What’s in a name?”Our dear Romeo and Juliet asked the same question. Understanding the answer to this query was a struggle for these star-crossed lovers – and is a contemporary concern for modern-day insurance technology buyers (follow me on this one). With so many buzzwords and acronyms surrounding us, understanding IT and even more so, enterprise content management (ECM) can be a challenge. Recently, Novarica's Average Customer Experience (ACE) Rankings were published (congrats to all the vendors ranked!). After looking at the category Hyland was ranked in - Document Management - something I’ve often considered finally clicked in my head. When it comes to ECM in insurance, most of us are still asking the same question as our Shakespearean friends, "What is in a name?" Document management? ECM? Imaging? Workflow? Records management? Collaboration? What’s the context for all of these terms? Here are just a few points to consider: