Author: Jared Blankenship

The Business Case for Healthcare Interoperability

The Business Case for Healthcare Interoperability

Full disclosure: I wasn’t able to attend Allscripts Client Experience (ACE) this year. I did, however, watch CEO Glen Tullman’s opening address. During his address, a number of interesting points arose, including his vision for a “Connected Community of Health,” his take on the value of metrics and measurability, and Allscripts’ revamped customer care program. Via Skype, Farzad Mostashari, national coordinator for health information technology, joined for a quick but informative Q&A session. Mostashari brought some interesting insight as well, especially when Tullman asked for his insight interoperability. In response, Mostashari cited three approaches: Enabling easy, effortless flow and access to information* Ensuring privacy and security of sensitive information Establishing a business case for exchanging information
Most Wired, Most Meaningful, Most Important

Most Wired, Most Meaningful, Most Important

Not too long ago, Hospital & Health Networks announced its 2011 Most Wired awardees. Congratulations to those organizations who earned a spot on the list, including the 72 Hyland customers who count themselves among them. But there’s a bit of a catch. According to a semi-official reader poll on HIStalk, 43 percent of respondents believe that ultimately, no one benefits from this kind of award. Also, 23 percent believe the CIOs benefit, 21 percent the magazines, 11 percent the vendors. As for patients? A whopping 2 percent. I freely admit my cynicism. Blame my ten years in journalism. Blame genetically rooted New England pragmatism. Blame it on hype fatigue, advanced grouchiness or acquired skepticism syndrome. Whatever the underlying cause, I get it. And well, I’m with you.
Healthcare Communities, Allscripts ACE 2011 and ECM

Healthcare Communities, Allscripts ACE 2011 and ECM

As I settle into my new role as Hyland’s healthcare marketing manager, I reflected a bit on the bigger picture of my past experiences in the industry. One healthcare concept that’s always stood out to me is that of “community.” I can think of few words as resonant and universally applicable to healthcare. On a fundamental level, you have the community of people that hospitals and healthcare organizations serve. But beyond that, those organizations themselves constitute a community, as do the professionals committed to the delivery of care and service. With Allscripts’ annual customer event this week (ACE 2011), I reacquainted myself with its website. Almost immediately, I noticed the prevalence of this community theme. It reflected the idea that, on a more technical plane, every organization maintains a unique, often complex community of software applications.