Automation, AI, and … predictive pizza analytics?

Ok, things are really starting to get weird. Self-driving cars, artificially intelligent robots giving interviews, and pizza joints using predictive analytics.

You read that correctly. There’s a pizza place in Silicon Valley that not only uses robots to prep the pies and delivery trucks that utilize smart ovens to keep them hot, it also applies predictive analytics to offer incredibly fast service.

“Our co-bots perform low-skill, repetitive, and dangerous tasks, giving human employees more opportunities to do creative, high-skill jobs,” says Zume on its website.

I’ve been an instructor in the tech industry for more than a decade, and that’s one of the best automation strategies I’ve ever heard. It’s all about empowering people, which I love.

So, what’s your automation strategy? You do have one, right?

Map your journey

Successful automation strategies begin with roadmaps. So you need the right tools to help you figure out where you are in your digital transformation journey, how you can plan your organization’s long-term agility strategy, and identify the solutions you’ll need to do so.

You might be an insurance government agency in Sydney trying to digitize documents. You could be an insurer in Berlin looking to utilize electronic forms. Or you might be a pizza place eyeing a new location on Mars.

Find your guide

We’re all at different stages, but our goal is the same: To use technology to help people do their jobs better. But with technology moving so quickly, mapping your journey can be tricky.

That’s why, when you need some directions, you should find a guide who has helped others get there successfully. Look for an expert who offers:

  • Business analysis and solution planning across the enterprise
  • Deployment, integration, and database platform migration
  • Operational support, educational services, and ongoing mentorship

As things become more complicated by the day, your organization needs to rise above the din to offer better service than your competition. Speaking of din, how about a large cheese with ham and pineapple?

Carissa Nettle

Carissa Nettle

Carissa has taught more than 1,500 OnBase customers and partners how to get the most out of their ECM solutions since she joined the Hyland team in 2007. A Team Leader and Trainer on Hyland’s Education Services team, Carissa has more than 20 years’ experience as a software developer, trainer and instructional designer, bringing a wide variety of techniques, perspective and skills to her role. You can also find her (ten years running) as a speaker at the annual OnBase user conference, CommunityLIVE (formerly OTTC).

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