PART I – Hyperbole in the cloud: Welcome to the Wild, Wild West

// July 9th, 2010 // Comments // Cloud Computing, Software as a Service //

But the cloud is not limited to silver linings. In fact, there’s a lot of vapor up there. This is an immature market that has just completed its second wave of incubation. There are no clear leaders yet. Literally thousands of startups and established vendors are vying for their piece of the pie. Commonly accepted standards, operating procedures and legal precedents don’t exist. We’re effectively witnessing a virtual land grab, not unlike the Western expansion experienced in the 19th Century.

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Fixing the process (and paper) in due process: the story of document management and courts

// July 8th, 2010 // Comments // Government, Justice & Public Safety //

I had a brief stay in county government. It turned out to be the most exciting microcosm of government that I ever worked in. Just walking from one floor to another showed amazing variation in the daily tasks and challenges of a county government worker. Counties do it all – tax collection to historic records …

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Bridging oversight: it’s all about integrated workflow – the integration imperative for government document management software (part III)

// July 1st, 2010 // Comments // Government, State and Local Government //

Process. It’s not a word that comes up as often as “paper” when talking about document management and enterprise content management (ECM). But the reality is, document management is often less about the documents and more about the processes. And just like the documents are better off integrated with the data, so are the processes. …

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“Trick out” your core financial services systems with document management

// June 30th, 2010 // Comments // Financial Services //

Leave it to the smart folks at Cornerstone Advisors. They’ve effectively used pop culture to urge financial institutions to make over their core software systems in the new “Pimp My Core” GonzoBanker article. (For those of you who aren’t MTV regulars, “Pimp My Ride” is a show where a beater car is restored, customized, and …

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Document management: the unsung hero in higher education’s disaster recovery toolkit

// June 25th, 2010 // Comments // Higher Education //

Most college and university IT departments get it. Document management – or enterprise content management (ECM), if you prefer – reduces paper and costs, increases efficiency and offers history and tracking features for compliance purposes. But today, that seems to be about all they’re thinking about. I know the economy’s still playing catch up, so …

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I can do THAT with my mouse? The integration imperative for government document management software (part II)

// June 17th, 2010 // Comments // Government, State and Local Government //

July and August used to be pretty rough times for my colleagues in community development. Each year, we would have to gather reports on projects funded with federal dollars. Some years we had a staggering 200 projects underway. In June, the information from this paper avalanche had to be manually entered into our database. One …

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SaaS solutions: the answer to meeting “meaningful use” requirements in healthcare?

// June 14th, 2010 // 1 Comment » // Cloud Computing, Healthcare, Software as a Service //

Software as a Service (SaaS) is a popular topic on the blog lately.  So, it seems like a great time to piggyback on what Jacqui Conn and Terri Jones had to say about it – but, from a healthcare software perspective. A hosted software model isn’t new in healthcare, or any industry for that matter.  …

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Plays well with others: the integration imperative for government document management software (part I)

// June 10th, 2010 // Comments // Government, State and Local Government //

During my government days, the most difficult decisions I had to make were which software packages to buy and which vendors to use. Why was this so difficult? We had so many pieces and parts already – at one point, I had six different databases covering my 50-person department. And each person had to learn …

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