Hyland Software's Document Management Blog

ECM in government: The one thing that drove its adoption in the first place (and still is today)

// April 12th, 2010 // 1 Comment » // Government // Mike Bilardo

When I read blogs and articles, I like “Top 10 Reasons You Should X” or “Five Questions to Ask about Y.” I’m going to emulate that format here. Except, this time, the number is smaller than usual. One. That’s right. One. I’ll be getting into the one thing that started the enterprise content management, or …

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Electronic health record – more than patient data

// April 1st, 2010 // 1 Comment » // Healthcare // Susan deCathelineau

At the HIMSS Conference & Exhibition last month, my colleagues attended a dinner with a number of editorial folks from a well-known healthcare IT publication. In addition to great food and company, the conversation turned to software. Shocking, right? We software folks just can’t help ourselves. They discussed the skepticism that many doctors have about the ability for …

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How Will The Healthcare Reform Bill Affect You?

// March 29th, 2010 // 3 Comments » // Healthcare, Insurance // Eric Willis

Last week I had the opportunity to spend a few days with Hyland Software’s Insurance Advisory Council. The group brings together representatives from every segment of the insurance market and provides great insight into how technology is helping sculpt the industry. This meeting came on the heels of passing the Patient Protection and Affordable Care …

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Part IV: Insurers Focus on Legacy Modernization

// March 15th, 2010 // Comments // Insurance // Eric Willis

You might be thinking what option is left, or… is there a bowl of porridge that is “just right?” Although there are risks and rewards associated with the options we’ve already discussed, an option often overlooked is enterprise content management (ECM). A truly enterprise opportunity, ECM affords not just the IT staff and business users opportunities, but …

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RAC audits – What you need to know

// March 5th, 2010 // Comments // Healthcare // Susan deCathelineau

I recently penned an article for Health Management Technology about the Recovery Audit Contractor, or RAC, program. Based on what I heard at the recent HIMSS show – the frequency of audit letters is dramatically increasing – I think now is a good time to dust it off and share it with you. If you’d …

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Part III: Insurers Focus on Legacy Modernization

// March 4th, 2010 // Comments // Insurance // Eric Willis

So… maybe replacement isn’t the answer, but what is? Should you build something new in house or maybe even buy a component and scale out when needed? Both are viable options that several insurers have chosen, but have different benefits and risks to consider. Option 1: Build a Solution Benefits Business Control: When you build …

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EMC Plugs Web Content Management (WCM) Holes with Fatwire, Pokes More in Single Enterprise Content Management (ECM) Suite Theory

// February 24th, 2010 // 2 Comments » // Document Management, Enterprise content management // Ken Burns

On February 16th, EMC announced it was acquiring a minority stake in Fatwire, a pure-play web content management (WCM) vendor.

One could legitimately argue that this partnership brings additional value to EMC’s content and archiving portfolio. At the same time, this announcement also makes it difficult for anyone to make a legitimate argument that any vendor has been providing a single, integrated enterprise content management (ECM) platform that can deliver high-end capabilities across all the major ECM component applications (i.e. document imaging, collaborative document management, workflow/business process management (BPM), records management, digital asset management (DAM) and WCM).

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Part II: Insurers Focus on Legacy Modernization

// February 23rd, 2010 // Comments // Insurance // Eric Willis

As I wrote last week, insurers are continuing to look at different ways to modernize their existing legacy systems. The first option that most insurance companies are looking at is doing a full system replacement. Yes, there are several benefits to this option, but there are also things you need to keep an eye on… …

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