What do business leaders and their teenage children have in common? In most cases, it’s not the belief that the greatest singer of all time is Justin Bieber.Both young people and decision makers, however, are together in leading the Internet migration from the desktop to mobile devices.The Washington Post reported recently that a study by the Pew Internet and American Life Project found about 25 percent of the nation’s youth connect to the Internet primarily using mobile devices.The study doesn’t provide data on adults. However, social contact manager Gist, which Research in Motion acquired in 2011, has an excellent infographic about “The Mobile Workstyle.” The graphic shows that 87 percent of IT managers have handed out mobile devices and that mobile access climbed 36 percent between 2009 and 2010.The number of workers going mobile continues to climb. That’s obvious in any airport where business travelers are glued to their handheld devices, answering emails and making business decisions from the concourse.
Critical business information needs to get into the hands of the right people at the right time. In today’s global marketplace, the right people are often on the road. This often creates bottlenecks in workflows until those road warriors can take action. Your ECM vendor provides access to documents from anywhere allowing decision makers to – for instance – review, approve or deny requests.
At Hyland, we’ve seen the trend accelerate since leading the ECM industry into the mobile frontier. Hundreds of our customers are using mobile modules for OnBase to access and act on key documents using their Android phones, Blackberries, Windows phones, iPads and iPhones.
“We’re constantly extending OnBase features so our customers can evolve their solutions in lockstep with the latest devices and get even more and better results,” said Bill Filion, vice president of development for Hyland Software.
The Pew report has prompted talking heads on TV to raise concerns about teens connecting to the Internet without adult supervision. Certainly, music snobs are just as concerned about adults using the Internet to watch performances by Bieber.