As day three begins and ACORD LOMA draws to an end here in Las Vegas, it’s hard to believe the conference is almost over. It’s been a great show. We’ve had good traffic at the booth, reconnected with friends and had lively conversations with industry experts.
Perhaps most importantly, the sessions this year were great, too. Charlene Li’s social innovation presenation was particularly interesting, as well as a few others that talked about analytics, e-policy delivery models and emerging technology. But, if there’s one topic at this year’s show that kept coming up in conversations, it was mobile solutions.
We’ve had a focus on mobile ECM strategies for a few years now, and while it interests many in the industry, insurers have been slow to adopt mobile technologies. We asked around to see why something that is so widely discussed among insurers still causes hesitation. It seems that the only thing holding the industry back is a fear of change. On the bright side, during our conversations with analysts, it’s clear that the adoption of mobile solutions will increase because they’re quickly becoming the go-to tools to grow business.
After all, business decisions shouldn’t have to wait until your staff return to the office. Now, decisions can be made in the field so that processes keep moving, quickly. We’re hearing about the impact mobile is having on productivity and profit from our insurance customers who are among the early adopters of mobile technology. By implementing mobile ECM applications to empower their employees in the field, they’re moving at the speed of business – not the other way around.
If you’re attending ACORD and wish to learn more about our mobile apps for field adjusters, new business or life, we’d love to talk to you. Stop by booth #558 to see a live demo and experience the benefits of a mobile ECM strategy. If you weren’t able to attend the show, feel free to contact me to hear more about our mobile solutions.