http://blog.hyland.com The official blog of Hyland Software Wed, 16 May 2012 12:00:57 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 http://blog.hyland.com/government/public-records-perils-transparency-lets-you-see-the-solution/ http://blog.hyland.com/government/public-records-perils-transparency-lets-you-see-the-solution/#comments Wed, 16 May 2012 12:00:57 +0000 Terri Jones http://blog.hyland.com/?p=3119 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } One positive effect of transparency in the public sector is that it gives city and county government an opportunity to assess current practices and make needed changes. Given the increase in public records requests and the scrutiny]]> http://blog.hyland.com/government/public-records-perils-transparency-lets-you-see-the-solution/feed/ 0 http://blog.hyland.com/uncategorized/mobile-solutions-helping-savvy-insurers-improve-profitability/ http://blog.hyland.com/uncategorized/mobile-solutions-helping-savvy-insurers-improve-profitability/#comments Fri, 11 May 2012 15:50:37 +0000 Troy Gross http://blog.hyland.com/?p=3104 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } Let’s face it. Insurance companies aren’t known for enthusiastically embracing new technologies. In the face of ever-changing regulatory requirements, an unstable economy and a more demanding consumer base, convincing an insurance CFO to invest in new technology solutions presents a formidable challenge for even a seasoned negotiator. Savvy insurers will realize, however, that survival and ...]]> http://blog.hyland.com/uncategorized/mobile-solutions-helping-savvy-insurers-improve-profitability/feed/ 0 http://blog.hyland.com/uncategorized/connecting-systems-people-and-processes-with-workflow-part-3-connecting-processes/ http://blog.hyland.com/uncategorized/connecting-systems-people-and-processes-with-workflow-part-3-connecting-processes/#comments Wed, 09 May 2012 15:55:22 +0000 Michelle Shapiro http://blog.hyland.com/?p=3079 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } In Parts 1 and 2 of this series, we looked at how using workflow to connect systems and people helps you reduce information silos and ensures stakeholders know the status of important processes. Now we’re going to take a look at how to use workflow to connect those processes. Workflow isn’t just a way to ...]]> http://blog.hyland.com/uncategorized/connecting-systems-people-and-processes-with-workflow-part-3-connecting-processes/feed/ 0 http://blog.hyland.com/uncategorized/want-to-ensure-student-success-ace-your-advising-skills-assessment/ http://blog.hyland.com/uncategorized/want-to-ensure-student-success-ace-your-advising-skills-assessment/#comments Wed, 02 May 2012 12:00:30 +0000 Tom von Gunden http://blog.hyland.com/?p=3037 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } Funding-related factors and external mandates (including those coming from the federal level) place heightened demands for student success. One obvious measure of success is a college or university’s ability to retain students, moving them steadily and efficiently toward degree completion. Critical to making that happen is student advising. Solid advising toward degree completion includes both ...]]> http://blog.hyland.com/uncategorized/want-to-ensure-student-success-ace-your-advising-skills-assessment/feed/ 1 http://blog.hyland.com/uncategorized/paperless-process-to-improve-productivity-and-profit-a-bold-move-for-pc-new-businessunderwriting/ http://blog.hyland.com/uncategorized/paperless-process-to-improve-productivity-and-profit-a-bold-move-for-pc-new-businessunderwriting/#comments Tue, 01 May 2012 18:41:27 +0000 Troy Gross http://blog.hyland.com/?p=3064 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } What drives insurers to invest in information technology? If you’d asked that question five years ago – before Mayhem, Flo and that little green lizard – the answer would have been simple: to improve operational efficiencies and reduce costs. Today, according to Strategy Meets Action (SMA), the top three business drivers for information technology are ...]]> http://blog.hyland.com/uncategorized/paperless-process-to-improve-productivity-and-profit-a-bold-move-for-pc-new-businessunderwriting/feed/ 0 http://blog.hyland.com/uncategorized/connecting-systems-people-and-processes-with-workflow-part-2-connecting-people/ http://blog.hyland.com/uncategorized/connecting-systems-people-and-processes-with-workflow-part-2-connecting-people/#comments Tue, 01 May 2012 12:00:51 +0000 Michelle Shapiro http://blog.hyland.com/?p=3045 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } In Part 1 of this series, we looked at how connecting your systems with workflow helps rid your organization of information silos – including those found in your core banking or loan origination platforms. Now let’s see how workflow connects people with the information they need by automating manual and paper-based work processes. First, let’s admit ...]]> http://blog.hyland.com/uncategorized/connecting-systems-people-and-processes-with-workflow-part-2-connecting-people/feed/ 0 http://blog.hyland.com/government/finding-enterprise-value-part-3-four-reasons-why-government-needs-a-single-document-repository/ http://blog.hyland.com/government/finding-enterprise-value-part-3-four-reasons-why-government-needs-a-single-document-repository/#comments Tue, 24 Apr 2012 12:00:36 +0000 Terri Jones http://blog.hyland.com/?p=3014 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } This is the third blog in a series about the enterprise value of a simplified IT environment. In the first two parts, we discussed internal pressures and reasons for a single enterprise content management (ECM) solution. However, those aren’t the only reasons to optimize, consolidate and centralize. Your constituent service will improve, too! Think about ...]]> http://blog.hyland.com/government/finding-enterprise-value-part-3-four-reasons-why-government-needs-a-single-document-repository/feed/ 2 http://blog.hyland.com/financial-services/connecting-systems-people-and-processes-with-workflow-part-1-connecting-systems/ http://blog.hyland.com/financial-services/connecting-systems-people-and-processes-with-workflow-part-1-connecting-systems/#comments Fri, 20 Apr 2012 12:00:35 +0000 Michelle Shapiro http://blog.hyland.com/?p=3002 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } As financial institutions rely more and more on technology, it’s imperative that systems can easily communicate. No more silos. A recent article in Financial Times echoed this belief, because so many financial institutions are dealing with this very subject. “Digital efforts in many firms lack scale, are disjointed and are often the pet project of ...]]> http://blog.hyland.com/financial-services/connecting-systems-people-and-processes-with-workflow-part-1-connecting-systems/feed/ 0 http://blog.hyland.com/enterprise-content-management/don%e2%80%99t-turn-your-admissions-cycle-into-the-season-of-dread/ http://blog.hyland.com/enterprise-content-management/don%e2%80%99t-turn-your-admissions-cycle-into-the-season-of-dread/#comments Thu, 19 Apr 2012 16:00:48 +0000 Tom von Gunden http://blog.hyland.com/?p=2991 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } Every year, it seems, one or more institutions raise students’ hopes of admission only to dash them with erroneous acceptance announcements. This year is no different. Early in the admissions season, several dozen rejected applicants to Vassar College were greeted with congratulatory acceptance letters. To the dismay of both the applicants and Vassar College, generic ...]]> http://blog.hyland.com/enterprise-content-management/don%e2%80%99t-turn-your-admissions-cycle-into-the-season-of-dread/feed/ 0 http://blog.hyland.com/insurance/the-race-to-improve-claims-response/ http://blog.hyland.com/insurance/the-race-to-improve-claims-response/#comments Mon, 16 Apr 2012 16:00:00 +0000 Troy Gross http://blog.hyland.com/?p=2975 #leftcontainerBox { float:left; position: fixed; top: 60%; left: 70px; } #leftcontainerBox .buttons { float:left; clear:both; margin:4px 4px 4px 4px; padding-bottom:2px; } #bottomcontainerBox { width: 50%; padding-top: 1px; } #bottomcontainerBox .buttons { float: left; margin: 4px 4px 4px 4px; } The level of care that claims organizations provide is an integral part of an insurer’s overall product delivery. Today, customers choose insurers for more than just complete coverage and good rates. They also demand great service, particularly at the time of a claim when the customer is hoping for a quick, painless resolution to a stressful ...]]> http://blog.hyland.com/insurance/the-race-to-improve-claims-response/feed/ 0