Hyland Software's Document Management Blog

In Pursuit of Paperless Servicing

Michelle Harbinak Shapiro — Fri, 17 May 2013 14:26:24 +0000

Any lender will tell you the most paper-intensive department within their organization is servicing. This rang loud and clear at the recent National Mortgage News Servicing Conference. Everyone there agreed that automation advancements on the origination side of the house have made a paper-intensive process somewhat easier. But at the end of the day, 200-plus-page ...

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ACORD LOMA is Over, So What’s Next? 4 Steps to Help You Keep the Momentum Going

Ruth Fisk — Wed, 15 May 2013 20:30:02 +0000

Categories: Document Management, Enterprise content management, Insurance

Now that we’re about a week away from the end of the annual ACORD conference – and as we get back to the daily grind – how do you put into motion all the knowledge and innovative ideas you learned at the show? This is one case where “what happens in Vegas” should not “stay in ...

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Go Green, Become More Effective with Document Management

Michelle Harbinak Shapiro — Tue, 14 May 2013 16:23:40 +0000

Categories: Financial Services

The recent annual celebrations and educational efforts supporting Earth Day show the fight for a clean environment continues. While you may have a forward-thinking environmental policy, is that enough when you repeatedly print out extensive loan packages and transport them 200 miles to headquarters? That’s where document management, or enterprise content management (ECM), software comes ...

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Politically Incorrect Ways to Get the Right Things Done: Don’t wait for a disaster to go digital with your data

Laurel Stiller — Tue, 14 May 2013 12:00:11 +0000

Categories: Higher Education

Forgive me if it’s politically incorrect to ask, but what has to happen to motivate higher education to become better stewards of its institution’s valuable information? Does an institution have to experience a devastating flood, a tornado or a fire that destroys significant documents? Now, I certainly would hope not, but I’m starting to think ...

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ACORD LOMA 2013: Let’s Talk Mobile

Julie Rees — Wed, 08 May 2013 18:59:33 +0000

Categories: Document Management, Enterprise content management, Insurance, IT, Mobile

Tags: ACORD, ACORD LOMA, document management, document management and imaging, ECM, Enterprise content management, field adjuster, Insurance, insurance claims, insurance technology, legacy modernization, mobile

As day three begins and ACORD LOMA draws to an end here in Las Vegas, it’s hard to believe the conference is almost over. It’s been a great show. We’ve had good traffic at the booth, reconnected with friends and had lively conversations with industry experts. Perhaps most importantly, the sessions this year were great, ...

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Three ways to make ACORD LOMA the best experience it can be

Ruth Fisk — Tue, 07 May 2013 21:01:17 +0000

Categories: Cloud Computing, Document Management, Enterprise content management, Insurance

It’s hard to believe ACORD LOMA is already here. Where has the time gone? For us, it’s been filled with researching the needs of the insurance industry and working with customers to develop solutions to solve those needs. What about you? What have you done over the last 12 months to prepare for this year’s conference? ...

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During core switch, credit union’s document management solution evolves with it

Michelle Harbinak Shapiro — Wed, 01 May 2013 21:14:21 +0000

Categories: Credit Unions, Financial Services

Tags: document management, Enterprise content management

Whether it’s due to limited workflow functionality or an inability to integrate well with other systems, switching cores is a growing trend in the credit union industry. With more consumers looking at financial options than ever before, the systems you rely on every day need to be able to communicate. It’s essential that you’re ...

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The case for actively managing policies and procedures

Steve Rudland — Tue, 16 Apr 2013 03:00:10 +0000

Categories: Back Office, Document Management, Enterprise content management, Healthcare UK

Tags: content management, document imaging, document management, document management and imaging, ECM, Enterprise content management

A friend of mine works as an administrator for a school. One of the tasks her team faces every year is updating the school’s policy manual. Each teacher has one; it’s a lever-arch file that documents the policies and standard operating procedures (SOPs) that they need to observe and adhere to in their daily work. ...

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I’m listening … Learning more about the information management needs in higher education

Laurel Stiller — Fri, 12 Apr 2013 20:15:59 +0000

Categories: Document Management, Enterprise content management, Higher Education, Workflow

Tags: content management, document management, ECM, Enterprise content management, higher education, TCE, transcript capture, transcript credit evaluation

I have an enviable job. For the next 100 days, my first priority is to listen to the voices of our current and prospective customers. I’m listening in on phone calls, watching video testimonials, reading case studies and attending sessions that Hyland customers are presenting at conferences. And I’m hearing a lot. Let’s start with ...

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More and more, business leaders turning to mobile to stay connected; make decisions

Gabriel Baird — Mon, 08 Apr 2013 13:55:26 +0000

Categories: Cloud Computing, Document Management, Enterprise content management, Financial Services, Government, Healthcare, Higher Education, Insurance, IT, Mobile

Tags: cloud computing, cloud services, content management, document management, ECM, mobile

What do business leaders and their teenage children have in common? In most cases, it’s not the belief that the greatest singer of all time is Justin Bieber.Both young people and decision makers, however, are together in leading the Internet migration from the desktop to mobile devices.The Washington Post reported recently that a study by the ...

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