Introducing Hyland Community 2.0: Improving on success

Listening is widely recognized as a must-have skill for workplace success. It’s typically thought of on an individual level, but what happens when an organization listens?

For more than 25 years, Hyland employees have listened to our customers and partners. We thrive on new ideas and value-diverse perspectives, not just for our software solutions, but also for our training offerings, services engagements, and customer programming.

Which brings us to Hyland’s online Community.

Ongoing improvement, driven by customer demand

Launched in 2011, Hyland Community has grown to include more than 30,000 lifetime members from 72 countries. And now it’s time to take it to the next level. We recently formed a cross-functional team of people from throughout the organization who are dedicated to improving Community for all members. We’re also forming both customer and partner advisory councils to help guide us in designing the best version of Community possible.

We want the next generation of Community to be your one-stop shop for all things Hyland – OnBase, ShareBase, LawLogix and Perceptive. We value your feedback as we create a Community for all customers, partners, and Hyland employees to share knowledge, connect with experts, and contribute to product innovation.

We also value the combined knowledge of tens of thousands of members all helping each other solve business issues to get better at what they do. Because getting better is what it’s all about.

As an active Hyland customer or partner, Community access is free! Don’t have a Community account? Creating one is easy; simply follow the steps here to create a Hyland profile.

That’s it!

As a Community member, you’ll gain access to more than 15,000 resources and connect with OnBase experts from around the globe. Find yourself in good company – visit Hyland Community today and become a part of the conversation!

Sarah Frimel

Sarah Frimel is responsible for Hyland’s strategic online communities. As the product manager for Community, she strives to provide an exceptional online resource that meets the needs of customer, partner, and employee members. Sarah’s team provides membership, moderation, and technical support for Hyland Profiles and Hyland Community. She has been with Hyland for nine years, and has been an active participant in the growth of the Community site since OnBase Community launched in 2011. Sarah has more than a decade of marketing experience, and holds a B.A. in Graphic Design and an MBA from Cleveland State University.

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