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	<title>Hyland Software&#039;s Document Management Blog &#187; Justin Alexander</title>
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	<link>http://blog.hyland.com</link>
	<description>The official blog of Hyland Software</description>
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		<title>What We Can Learn About the Enterprise Content Management Market from the Launch of iCloud</title>
		<link>http://blog.hyland.com/saas/what-we-can-learn-about-the-enterprise-content-management-market-from-the-launch-of-icloud/</link>
		<comments>http://blog.hyland.com/saas/what-we-can-learn-about-the-enterprise-content-management-market-from-the-launch-of-icloud/#comments</comments>
		<pubDate>Mon, 06 Jun 2011 20:31:46 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[Apple iCloud]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=1929</guid>
		<description><![CDATA[Today, Apple announced its new iCloud service, which follows on the heels of similar “media locker” service announcements from Amazon and Google. At first glance, this set of new hosted consumer services seems completely unrelated to enterprise content management. But, if we dig deeper, I think the reflection of three larger trends can be observed.
]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/what-we-can-learn-about-the-enterprise-content-management-market-from-the-launch-of-icloud/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Amazon’s Cloud Collapse: Know Your Cloud Terms – IaaS, PaaS and SaaS</title>
		<link>http://blog.hyland.com/cloud-computing/amazon%e2%80%99s-cloud-collapse-know-your-cloud-terms-%e2%80%93-iaas-paas-and-saas/</link>
		<comments>http://blog.hyland.com/cloud-computing/amazon%e2%80%99s-cloud-collapse-know-your-cloud-terms-%e2%80%93-iaas-paas-and-saas/#comments</comments>
		<pubDate>Mon, 02 May 2011 15:59:14 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=1703</guid>
		<description><![CDATA[In my last post, we explored some of the conditions that caused Amazon’s cloud to collapse. Today, I’d like to broaden the discussion with the intent of highlighting some important lessons that buyers can apply when evaluating cloud providers. I’ll also reflect a bit on how this experience has impacted Hyland’s SaaS platform, OnBase OnLine.

Can this IaaS, PaaS, SaaS stuff I keep hearing people talk about protect me from future service failures in the cloud?

Actually, yes it just might.

As Ron McClellan has previously evangelized, the cloud is part of a larger spectrum of deployment methodologies and customers should be free to choose the deployment option that best aligns with their organizational needs. That means rejecting “all or nothing” thinking by considering all the available options. This even includes moving back and forth between the extremes or building hybrid systems that comprise both on premises and hosted components.]]></description>
		<wfw:commentRss>http://blog.hyland.com/cloud-computing/amazon%e2%80%99s-cloud-collapse-know-your-cloud-terms-%e2%80%93-iaas-paas-and-saas/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Amazon’s Cloud Collapse: The Blame Game and the Future of Cloud Computing</title>
		<link>http://blog.hyland.com/cloud-computing/amazon%e2%80%99s-cloud-collapse-the-blame-game-and-the-future-of-cloud-computing/</link>
		<comments>http://blog.hyland.com/cloud-computing/amazon%e2%80%99s-cloud-collapse-the-blame-game-and-the-future-of-cloud-computing/#comments</comments>
		<pubDate>Fri, 29 Apr 2011 13:27:13 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Amazon EC2 service outage]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=1677</guid>
		<description><![CDATA[Several days after an isolated network failure within Amazon’s Elastic Compute Cloud (EC2)  cascaded into their most significant service outage to date, it’s clear that the event will generate a series of critical questions about cloud computing that will echo across conference rooms around the globe in the coming days, weeks and months.

Who should we blame?

It’s human nature to ask this question first, even though it is a completely illogical starting point for analysis. But, most of the media coverage on the incident has been focused on asserting blame, like Justin Santa Barbara from FathomDB who said that “the blame here lies squarely with [Amazon Web Services], who 'guaranteed' a contract they then broke.”

Others, like, Alan Perkins from Cloud81 proclaim “Just because systems are moved to the cloud doesn’t mitigate the responsibility to ensure mission critical outages are mitigated. If a business has a use-case that cannot tolerate down time then that business needs to architect their solution in a way that prevents downtime. ” After all, the availability limitations of Amazon’s Elastic Block Store (EBS) have been well documented for at least a year.

The trouble is…they’re both right.]]></description>
		<wfw:commentRss>http://blog.hyland.com/cloud-computing/amazon%e2%80%99s-cloud-collapse-the-blame-game-and-the-future-of-cloud-computing/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Part IV &#8211; The trouble with data center audits</title>
		<link>http://blog.hyland.com/saas/part-iv-the-trouble-with-data-center-audits/</link>
		<comments>http://blog.hyland.com/saas/part-iv-the-trouble-with-data-center-audits/#comments</comments>
		<pubDate>Wed, 11 Aug 2010 19:17:47 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[Audits]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Data centers]]></category>
		<category><![CDATA[ISO 27000]]></category>
		<category><![CDATA[SAS 70]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[software as a service]]></category>
		<category><![CDATA[SysTrust]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=656</guid>
		<description><![CDATA[So far, I’ve explored compliance issues pertaining to the world of cloud computing. Last time, I shared the trouble with SAS 70 audits. Now, in the final installment of this series, I’m going to look at data center audits.]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/part-iv-the-trouble-with-data-center-audits/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Part III &#8211; The trouble with SAS 70 audits</title>
		<link>http://blog.hyland.com/saas/part-iii-the-trouble-with-sas-70-audits/</link>
		<comments>http://blog.hyland.com/saas/part-iii-the-trouble-with-sas-70-audits/#comments</comments>
		<pubDate>Wed, 04 Aug 2010 14:13:20 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[Audits]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Data centers]]></category>
		<category><![CDATA[ISO 27000]]></category>
		<category><![CDATA[SAS 70]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[software as a service]]></category>
		<category><![CDATA[SysTrust]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=626</guid>
		<description><![CDATA[In my last post, I wrote a bit about Joe’s sub shop. Specifically, I used an analogy to show there are certain things you should expect and be able to see when it comes to safety, whether it’s gloves and hairnets for food preparation or an audit report like SysTrust for data center compliance. Now, I’m going to build on the same analogy to get into some of the specific shortfalls of the common SAS 70 audit.]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/part-iii-the-trouble-with-sas-70-audits/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Part II – Compliance: A cloud services pitfall disguised as the solution</title>
		<link>http://blog.hyland.com/saas/part-ii-%e2%80%93-compliance-a-cloud-services-pitfall-disguised-as-the-solution/</link>
		<comments>http://blog.hyland.com/saas/part-ii-%e2%80%93-compliance-a-cloud-services-pitfall-disguised-as-the-solution/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 18:27:44 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[Audits]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Data centers]]></category>
		<category><![CDATA[ISO 27000]]></category>
		<category><![CDATA[SAS 70]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[software as a service]]></category>
		<category><![CDATA[SysTrust]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=605</guid>
		<description><![CDATA[I kicked off this series about compliance and the cloud with a piece about the false comfort of data center audits. In my next two posts, I’m going to drill down into the most common “solution” offered by today’s cloud vendors -- a SAS 70 audit from the data center provider.]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/part-ii-%e2%80%93-compliance-a-cloud-services-pitfall-disguised-as-the-solution/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>PART I &#8211; Compliance: The false comfort of data center audits for cloud services</title>
		<link>http://blog.hyland.com/saas/part-i-the-false-comfort-of-data-center-audits-for-cloud-services/</link>
		<comments>http://blog.hyland.com/saas/part-i-the-false-comfort-of-data-center-audits-for-cloud-services/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 16:32:59 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[Audits]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[Data centers]]></category>
		<category><![CDATA[SAS70]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[software as a service]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=557</guid>
		<description><![CDATA[Compliance is one of the most common sources of stress a company faces when moving solutions into the cloud. It’s a complex and arcane topic to begin with. When the inherent reduction in control that comes with outsourcing an IT service to the cloud is added, FUD (fear, uncertainty and doubt) can easily derail even the most carefully planned project.]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/part-i-the-false-comfort-of-data-center-audits-for-cloud-services/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>PART II – Hyperbole in the cloud: Welcome to the Wild, Wild West</title>
		<link>http://blog.hyland.com/saas/part-ii-%e2%80%93-hyperbole-in-the-cloud-welcome-to-the-wild-wild-west/</link>
		<comments>http://blog.hyland.com/saas/part-ii-%e2%80%93-hyperbole-in-the-cloud-welcome-to-the-wild-wild-west/#comments</comments>
		<pubDate>Wed, 14 Jul 2010 20:01:17 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[hosted]]></category>
		<category><![CDATA[software as a service]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=528</guid>
		<description><![CDATA[Last time I started to lay the groundwork for my argument that cloud computing has a very bright future. Picking up where I left off, here are several more technical and business trends that, when combined, create the basis for a new generation of computing solutions that solve real-world problems. In no particular order, these trends are:]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/part-ii-%e2%80%93-hyperbole-in-the-cloud-welcome-to-the-wild-wild-west/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>PART I – Hyperbole in the cloud: Welcome to the Wild, Wild West</title>
		<link>http://blog.hyland.com/saas/part-i-%e2%80%93-red-herring-can-fly-hyperbole-in-the-cloud-welcome-to-the-wild-wild-west/</link>
		<comments>http://blog.hyland.com/saas/part-i-%e2%80%93-red-herring-can-fly-hyperbole-in-the-cloud-welcome-to-the-wild-wild-west/#comments</comments>
		<pubDate>Fri, 09 Jul 2010 19:50:28 +0000</pubDate>
		<dc:creator>Justin Alexander</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Software as a Service]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[hosted]]></category>
		<category><![CDATA[software as a service]]></category>

		<guid isPermaLink="false">http://blog.hyland.com/?p=507</guid>
		<description><![CDATA[But the cloud is not limited to silver linings. In fact, there’s a lot of vapor up there. This is an immature market that has just completed its second wave of incubation. There are no clear leaders yet. Literally thousands of startups and established vendors are vying for their piece of the pie. Commonly accepted standards, operating procedures and legal precedents don’t exist. We’re effectively witnessing a virtual land grab, not unlike the Western expansion experienced in the 19th Century.]]></description>
		<wfw:commentRss>http://blog.hyland.com/saas/part-i-%e2%80%93-red-herring-can-fly-hyperbole-in-the-cloud-welcome-to-the-wild-wild-west/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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