Hyland Software's Document Management Blog

To Do More With Less, Banks Should Consider Lean IT

// January 6th, 2012 // Comments // Document Management, Enterprise content management, Financial Services, IT // Michelle Shapiro

Is your bank lean? What does that even mean? Being lean is all about creating as much value for the customer as possible by eliminating processes that consume time, resources and space. In a word: efficiency. The concept is usually associated with manufacturing, but your bank can be a lean operation as well. And the …

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Four IT Security Lessons to Learn From Anonymous’ Stratfor Hack

// December 30th, 2011 // 2 Comments » // Enterprise content management // Kaitlin McCready

On Christmas Eve, while most of us were immersed in the holiday spirit, others were immersed in the sensitive information of Stratfor Global Intelligence Service’s client list.

A group of hackers, associated with the collective known as Anonymous, breached Stratfor’s systems, obtaining the credit card numbers, passwords and home addresses of the company’s customers. The group has already used this stolen information to make donations to charities, such as the American Red Cross. (This story keeps evolving as new information is released. For the latest updates, check out The New York Times topic page on Anonymous here.)

Breaches like this are happening so frequently (just follow the medical community for the evidence) that they’re becoming ho-hum. But that’s even more reason to question how they can happen in the first place. This is 2011, after all, and technology in organizations should, in almost every case, protect against something like this.

To help you ensure you don’t become the next Stratfor, here are four lessons in IT security that you can take to your organization.

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Using Compliance as a Competitive Advantage

// December 15th, 2011 // Comments // Back Office, Document Management, Enterprise content management, Food and Beverage // Becca Toth

“Companies should be able to turn the necessity of sharing information with the outside world – what regulation is all about – to their competitive advantage,” says IT specialist Conrad Thompson. Thompson was speaking with Alan Cane of the Financial Times. I agree. Using compliance as a competitive advantage is a great idea. Too many …

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Performance-Based Funding: It’s About Getting Students In and Out the Door

// December 7th, 2011 // Comments // Admissions, Enterprise content management, Higher Education, Uncategorized // Tom von Gunden

For programs I administered back in my faculty days (not so long ago), I had to respond to increasing pressure to measure and report on student success. The buzzword then was assessment (i.e., identifying which specific learning outcomes were actually being achieved), and the accreditation agencies were the ones primarily applying the pressure. Since then, …

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Enterprise Content Management and Meaningful Use

// December 6th, 2011 // Comments // Healthcare // Jared Blankenship

As of last week, OnBase officially earned meaningful use certification as an “EHR Module” from the Drummond Group in both acute and ambulatory settings. I have mixed feelings about the meaningful use initiative and its ultimate impact on the quality of patient care. That said, I think that our certification says a lot about the state of ECM in healthcare and what it means to your organization.

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Mobile ECM: Well Within Your Grasp

// December 5th, 2011 // Comments // Back Office, Document Management, Enterprise content management, Healthcare, Higher Education, Insurance, IT, Mobile // Lindsay McCune

The concerns people have about ‘The Future of Work,’ with regard to mobile technologies, was top of mind for Vice President and Principal Analyst Ted Schadler. Schadler was speaking to Fortune 2000 organizations at Forrester’s Content and Collaboration Forum. Questions came pouring in: How are professionals using mobile devices? What about bring your own (BYO) versus corporate …

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How Big is Your Net? The Importance of Capture Options in Government Document Management

// December 2nd, 2011 // Comments // Document Management, Enterprise content management, Government // Terri Jones

Sometimes when we talk about the value of having electronic versus paper information in government, we gloss over the key first step: how to make that paper content electronic in the first place. The size and coverage of the “net” you use is key to creating a transformational document management system. From my experience, when …

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The White House on Records Management: ‘We Can’t Wait’

// November 29th, 2011 // Comments // Accounts Payable, Accounts Receivable, Affordable Housing, Back Office, Document Management, Enterprise content management, Federal Government, Finance & Administration, Government, Health & Human Services, Human Resources, Justice & Public Safety, Public Works, State and Local Government // Terri Jones

“Records management can’t wait,” President Barack Obama told the federal government agencies yesterday, via presidential memorandum. It’s likely the federal government could learn a lot from state and local government agencies who have already embraced records management. Maybe you can, too. The president hopes to transform federal agencies and create more transparency. How this will …