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Taken for granted: The gift of hearing

  Editor’s note: I know it’s hard to believe, but Hyland’s annual user conference was six months ago. Which means it’s time to start preparing for it again. So let’s get motivated with a flashback to a general session presentation that received tremendous positive feedback last year. It includes many tips that can help you and your organization […]

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Why everyone should spend some time as a waiter

Everyone should be a waiter—or server—at some point in their life. This thought pops up quite often; like a few months ago in Gettysburg, when I was sitting in a restaurant with my husband after an awe-inspiring day at that great battlefield. A sharp whistle from the table next to us had pierced through the […]

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Achieve the higher ed dream by staying curious

There was only word on my mind as I left Achieving the Dream’s DREAM 2015 Conference (#ATD_DREAM): Inspired. I am completely inspired to help colleges and universities of every shape and size achieve their dreams of ensuring every student succeeds. The conference was an amazing opportunity to interact with community colleges over four days and […]

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Knockout slow processes with ECM

Today’s consumers are conditioned to expect more and more information – quickly. This is changing their expectations. They want information anywhere they are and they expect it now. Is your financial organization ready to deliver it? The counterpunch Time consuming, paper-based processes slow down branch operations and frustrate customers. But you can easily counter that […]

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