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3 ways you can start an AP automation revolution

Driving down costs has always been a primary goal for accounts payable. But for most AP departments, costs abound due to inefficient, paper-based invoice processing. It doesn’t have to be that way. During his session at the Institute of Finance & Management’s (IOFM) Accounts Payable & Procure-to-Pay Conference, Henry Ijams, managing director at PayStream Advisors, […]

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New kids in town force legacy banks to rethink antiquated IT strategies

Never before have Britain’s banks been under greater pressure. Faced with public scrutiny over historic practices and pressure from some quarters to jettison operations with systemic risks, many are grappling with a more fundamental challenge: How to reform their own structures and operations to meet the longer-term competitive threats posed by emerging challenger banks. Echoing […]

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My complaints about healthcare appeals and grievances, Part 3 – 4 steps to optimize your solution

In my previous posts, I lamented the myriad challenges payers face with healthcare appeals and grievances. It is now time to stop complaining and offer some solutions. Here are my long-promised 4 steps to optimize your appeals and grievances process: 1. Make complaining easy (and listen) Why make it easy? Complaints are data about what […]

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My complaints about healthcare appeals and grievances, part 2: Is reportlessness a word?

In my previous post, I promised more complaints about how healthcare plans manage appeals and grievances. These opinions originate from spending the last several months surveying healthcare plans and talking to them about how they handle these services. Be prepared, by part 3 of this series, we’re going to move past the fun part of identifying […]

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3 important takeaways from the OnBase for Guidewire User Group

As the final day of the OnBase for Guidewire User Group commences, it’s hard to believe it’s almost over. Yesterday’s sessions were filled with great information from Hyland executives about our relationship with Guidewire, the roadmap for our integration and best practices for mutual customers. Today, we’re closing out the user group with training opportunities. Three […]

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