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Live at #HIMSS15: Improving patient experiences

It’s time for HIMSS again, and I’m ready for an excellent show, chock-full of learning, great meetings and new technology. I can’t wait to hear about the exciting changes people will share this week. Changes that will lead to better connected healthcare organizations and improved patient care. HIMSS always reminds me that, as healthcare solution […]

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Customers: The real “core” of your business

“Sales 101, know your customer,” I overheard a colleague repeat several times at a recent training event. As cliché as it may sound, knowing your customer is the single most important thing for today’s financial institutions. Technology is changing consumer expectations. Today, your customers expect the most up-to-date information, anywhere – whether it’s for their personal, […]

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Taken for granted: The gift of hearing

  Editor’s note: I know it’s hard to believe, but Hyland’s annual user conference was six months ago. Which means it’s time to start preparing for it again. So let’s get motivated with a flashback to a general session presentation that received tremendous positive feedback last year. It includes many tips that can help you and your organization […]

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