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What if audits were built like airplanes?

As far as I can tell, the Federal Aviation Administration (FAA) does not have auditors chasing airplanes down runways checking that each plane landed properly. That’s because airplanes are designed, built and maintained with redundant safeguards to ensure safe outcomes. In healthcare however, auditors chase transactions and processes as a matter of course. In spite […]

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#ThxOnBase: What are you thankful for?

It’s hard to believe, but we’re on the brink of the holiday season. Personally, I love the hoopla that comes along with this time of year: Family gatherings, celebrations with friends and coworkers, holiday shopping, baking, decorating the home and a day near and dear to my heart, Thanksgiving. Over the past three years, Thanksgiving […]

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Four reasons why companies like Xerox partner with Hyland, creator of OnBase

With hundreds of partners around the world, Hyland, creator of OnBase has the best reseller network in the enterprise content management (ECM) industry. From local consultancies to global organizations like Xerox, our partners represent the most experienced and knowledgeable document and process management specialists in the world who are dedicated to making work easier for their customers. […]

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Deltek Insight: 3 reasons ECM and Costpoint go hand in hand

Deltek users have one thing in common: They’re inundated with large volumes of information. If most of this information resides on paper, processes take time. Customer service slows down. And, ultimately, bottom lines take a negative hit. It doesn’t have to be that way. For the American Institute for Research (AIR), investing in enterprise content management (ECM) […]

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In the cloud, experience matters

I am fortunate to have spent the last 15 years of my career in software sales. Specifically, I’ve focused on enterprise content management (ECM) solutions for a variety of industries including the healthcare, insurance and commercial markets. Of course, during that time, as technology has evolved, so have the needs of organizations. Staying current, innovating and […]

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Live from Health Achieve: Start with the sixth step

This week I am privileged to attend Health Achieve in Ontario, celebrating the 90th anniversary of the Ontario Hospital Association. Renowned author, researcher and strategist, Dr. Michael Porter, delivered the keynote, Effective Healthcare Policy: Improve value for patients and reduce costs. Dr. Porter’s vision to improve value encourages those of us in the healthcare industry […]

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